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Fragrance Specialist
2 months ago
At Jo Malone London, we're on the hunt for a talented individual to join our team as a Fragrance Specialist. As a key member of our Elys Store team, you'll have the opportunity to develop your skills and knowledge in the world of luxury fragrances.
About the Role
We're looking for someone who is passionate about fragrance and has a keen eye for detail. As a Fragrance Specialist, you'll be responsible for providing exceptional customer service, creating personalized fragrance experiences, and driving sales through effective product knowledge and recommendations.
Key Responsibilities
- Provide expert advice on fragrance products and services to customers
- Develop and maintain a deep understanding of Jo Malone London's product range and brand story
- Collaborate with colleagues to create engaging in-store experiences and events
- Meet and exceed sales targets through effective product knowledge and recommendations
- Contribute to the maintenance of a high-performing store environment
What We Offer
- A competitive industry salary and commission scheme
- Annual leave and family leave
- Product discount and staff concession
- Mental health wellbeing initiatives and employee assistance programme
- Extensive training and development opportunities
Requirements
- Previous retail experience is not essential, but a passion for fragrance and customer service is a must
- Excellent communication and interpersonal skills
- Ability to work flexibly across days and hours
- Proof of right to live and work in the country
Join Our Team
At Jo Malone London, we're committed to creating a diverse and inclusive workplace where everyone feels valued and supported. If you're passionate about fragrance and customer service, and are looking for a challenging and rewarding role, we'd love to hear from you.
