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Sales Assistant

2 months ago

Carmarthen, Carmarthenshire, United Kingdom Outdoor and Cycle Concepts Full time

Are you passionate about delivering exceptional customer experiences? Do you have a keen interest in the outdoors and a desire to share your knowledge with others?

We're seeking a Sales Assistant - Customer Advisor to join our team at Cotswold Outdoor, part of the Outdoor and Cycle Concepts group. As a key member of our retail team, you'll play a vital role in providing outstanding customer service and promoting our range of products from world-leading brands.

As a Sales Assistant - Customer Advisor, you'll be responsible for:

  • Creating a premium and inclusive shopping experience by connecting with customers to understand their specific needs and wants
  • Modeling the company values, taking pride in your store, and working collectively to create an outstanding customer experience
  • Participating in training opportunities to develop and maintain your product knowledge and skills
  • Maintaining an excellent shopping and working environment by adhering to shop and stockroom standards
  • Identifying opportunities for add-on sales

To succeed in this role, you'll need:

  • A passion for providing excellent customer service
  • Great communication skills
  • Strong organisational skills with the ability to multi-task
  • A willingness to learn about all things outdoors

In return, you'll receive a competitive hourly rate, bonus opportunities, and a range of benefits including discounts on our products, holiday entitlement, and access to Perkbox. If you're a motivated and customer-focused individual who is passionate about the outdoors, we'd love to hear from you.