Data Insights Specialist

1 month ago


Bracknell, Bracknell Forest, United Kingdom Citation Ltd. Full time
Job Description

Campaign Performance Analyst - Citation Ltd.

Company Overview

Citation Ltd. is a leading provider of data-driven solutions, dedicated to delivering exceptional results for our clients.

Salary

£55,000 - £65,000 per annum (dependent on experience)

Job Description

We are seeking an experienced Campaign Performance Analyst to join our team at Citation Ltd. As a key member of our analytics department, you will be responsible for providing ongoing analysis of inbound and outbound performance, identifying key trends, and adapting approaches across multiple market-leading brands.

Key responsibilities include:

  • Creating, monitoring, and maintaining dialling strategies to support changing business needs
  • Effectively communicating potential risks around data volumes/quality
  • Ensuring accurate, timely, and effective dialler and real-time MI
  • Working closely with stakeholders to measure on-the-day performance against plan
  • Creating and analysing campaign performance, applying normalisation methodologies
  • Building easy-to-understand reports and dashboards to track spot and share trends
Required Skills and Qualifications

To be successful in this role, you will need:

  • An enthusiastic attitude and a desire to learn more
  • Fault logging and bug fixing skills
  • Working knowledge of Microsoft Office products, specifically MS Excel
  • Excellent analytical skills to collect, measure, organise, and analyse data
  • Knowledge in building reports and Dashboards
  • Willingness to travel
Benefits

We offer a competitive salary and benefits package, including:

  • 25 days of holiday plus bank holidays
  • Birthday bliss: a day off on your birthday
  • Post-wedding bliss: extra weeks of holiday
  • Growing families: vouchers and perks for new additions
  • A healthcare cash plan for your well-being


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