Data Insights Specialist
1 month ago
Campaign Performance Analyst - Citation Ltd.
Company OverviewCitation Ltd. is a leading provider of data-driven solutions, dedicated to delivering exceptional results for our clients.
Salary£55,000 - £65,000 per annum (dependent on experience)
Job DescriptionWe are seeking an experienced Campaign Performance Analyst to join our team at Citation Ltd. As a key member of our analytics department, you will be responsible for providing ongoing analysis of inbound and outbound performance, identifying key trends, and adapting approaches across multiple market-leading brands.
Key responsibilities include:
- Creating, monitoring, and maintaining dialling strategies to support changing business needs
- Effectively communicating potential risks around data volumes/quality
- Ensuring accurate, timely, and effective dialler and real-time MI
- Working closely with stakeholders to measure on-the-day performance against plan
- Creating and analysing campaign performance, applying normalisation methodologies
- Building easy-to-understand reports and dashboards to track spot and share trends
To be successful in this role, you will need:
- An enthusiastic attitude and a desire to learn more
- Fault logging and bug fixing skills
- Working knowledge of Microsoft Office products, specifically MS Excel
- Excellent analytical skills to collect, measure, organise, and analyse data
- Knowledge in building reports and Dashboards
- Willingness to travel
We offer a competitive salary and benefits package, including:
- 25 days of holiday plus bank holidays
- Birthday bliss: a day off on your birthday
- Post-wedding bliss: extra weeks of holiday
- Growing families: vouchers and perks for new additions
- A healthcare cash plan for your well-being
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