Assistant Manager
6 days ago
About The Nelson Inn
We are a vibrant and dynamic pub, part of a family of 79 pubs and still growing. We are a company with heart, where individuality, personality, and diversity are encouraged. We are committed to reducing our carbon footprint, working sustainably, and supporting our local communities.
Job Summary
We are seeking an experienced Assistant Manager to join our management team. As Assistant Manager, you will be at the heart of our operations, helping to ensure the smooth running of our busy pub. You will be responsible for welcoming and looking after customers, training and leading our bar/waiting team, managing busy services, and running special events.
Key Responsibilities
- Manage the day-to-day operations of the pub, ensuring excellent customer service and a high level of customer satisfaction.
- Train and develop our bar/waiting team, providing guidance and support to ensure they are equipped to deliver exceptional service.
- Manage busy services, including peak periods and special events, to ensure a smooth and efficient operation.
- Work closely with the management team to develop and implement new ideas and initiatives to drive sales and customer engagement.
- Assist in the development and implementation of marketing campaigns to promote the pub and its events.
What We Offer
- A competitive salary and benefits package, including a pension scheme and life assurance.
- Opportunities for career development and progression within the company.
- A fun and dynamic work environment, with a focus on teamwork and collaboration.
- Free meals on shift and a 30% discount on food and drink for you and your friends and family.
- A cycle to work scheme and a £1,000 referral bonus for introducing new team members.
About You
We are looking for an experienced Assistant Manager with a passion for delivering exceptional customer service and a proven track record of managing a team. You will have excellent communication and leadership skills, with the ability to work well under pressure and as part of a team. You will be flexible and able to work a variety of shifts, including evenings and weekends.
How to Apply
If you are a motivated and enthusiastic individual with a passion for the hospitality industry, we would love to hear from you. Please submit your application, including your CV and a cover letter, to us.
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