Head of Food Operations and Service

1 week ago


Bolton, Bolton, United Kingdom OneRetail Full time

We are seeking an experienced Catering Manager to lead our food operations and service teams at Asda. This is a fantastic opportunity for someone who is passionate about delivering exceptional food experiences and providing world-class customer service.

Job Description:

In this role, you will be responsible for overseeing the smooth operation of our kitchens and service counters, ensuring that we consistently deliver high-quality food and excellent customer service. You will work closely with our culinary and service teams to identify opportunities for improvement and implement action plans to drive sales and customer satisfaction.

Key responsibilities include:

  • Preparing delicious food to the highest standards
  • Supervising our culinary and service teams to ensure we continue to deliver impeccable food and customer service
  • Overseeing the efficiency of all in-unit catering operations, including managing inventories, monitoring budgets, and implementing action plans
  • Communicating regularly with your line manager to monitor KPIs and targets
  • Representing Compass Group UK&I and maintaining a positive brand image
  • Identifying opportunities for new food or service concepts to drive sales
  • Liaising between customers and our culinary and service teams to ensure we continue to exceed expectations
  • Supporting and training our teams, leading from the front to make sure everyone can excel in their role
  • Implementing and reviewing Health & Safety standards to ensure compliance across all catering and service teams

Your ideal candidate will have:

  • A minimum of two years of catering experience
  • Experience managing teams in a similar role
  • NVQ Level 1 & 2 or City & Guilds 706/1 and 2 qualifications
  • A Basic Food Hygiene certificate
  • Excellent communication and organisational skills
  • An ambitious and motivated individual who is always looking to upskill

The estimated salary for this role is £45,000 - £60,000 per annum, depending on experience. If you are a motivated and experienced professional looking for a new challenge, please submit your application. We look forward to hearing from you

About OneRetail: At OneRetail, we are committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members.



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