Physician Scheduling Coordinator
3 weeks ago
NHS Scotland strives to foster a workplace inclusive of diverse backgrounds and perspectives, aiming to create an environment where each employee feels valued and able to contribute their best.
Physician Scheduling Coordinator – Cardiac Physiology
Band 3
22.3 hours per week
Fixed Term/Secondment – 9 months (Maternity Cover)
An excellent opportunity has arisen for a highly skilled individual to join the Booking Team within the Cardiac Physiology Department, part of the Medicine Directorate at Ninewells Hospital.
Applicants should possess exceptional communication and organisational skills, with a polite telephone manner, good oral/written communication skills, and advanced keyboard skills. Daily telephone contact with patients requires a very professional demeanor, tact, and diplomacy.
Key responsibilities include:
- Coordinating physician schedules and ensuring seamless service delivery
- Managing booking and waiting lists using TrakCare
- Providing excellent customer service to patients and healthcare professionals
Requirements:
- Experience with NHS Tayside Access Policy and Waiting Times Guidance
- Knowledge of healthcare processes and procedures
- Ability to work in a fast-paced environment and meet deadlines
What We Offer:
NHS Scotland provides a comprehensive benefits package, including a competitive salary, access to training and development opportunities, and a supportive work environment.
To be successful in this role, you will need:
- A strong commitment to delivering high-quality service
- Excellent organisational and communication skills
- Ability to work effectively in a team environment
Informal Enquiries: Please contact Lisa Smart, A&C Services Manager, for further information.
Application Process: Please submit your application through Jobtrain.
Additional Information:
- Posts close at midnight on the indicated date.
- For help to complete an application on Job Train, please follow this link: https://www.careers.nhs.scot/how-to-apply/application-process/
- To view our accessibility statement, please follow this link: https://www.eess.nhs.scot/jobtrain-accessibility-statement/
Estimated Salary: £25,553 - £31,383 per annum, dependent on experience.
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