Physician Scheduling Coordinator

3 weeks ago


Dundee, Dundee City, United Kingdom NHS Scotland Full time

NHS Scotland strives to foster a workplace inclusive of diverse backgrounds and perspectives, aiming to create an environment where each employee feels valued and able to contribute their best.

Physician Scheduling Coordinator – Cardiac Physiology

Band 3

22.3 hours per week

Fixed Term/Secondment – 9 months (Maternity Cover)

An excellent opportunity has arisen for a highly skilled individual to join the Booking Team within the Cardiac Physiology Department, part of the Medicine Directorate at Ninewells Hospital.

Applicants should possess exceptional communication and organisational skills, with a polite telephone manner, good oral/written communication skills, and advanced keyboard skills. Daily telephone contact with patients requires a very professional demeanor, tact, and diplomacy.

Key responsibilities include:

  • Coordinating physician schedules and ensuring seamless service delivery
  • Managing booking and waiting lists using TrakCare
  • Providing excellent customer service to patients and healthcare professionals

Requirements:

  • Experience with NHS Tayside Access Policy and Waiting Times Guidance
  • Knowledge of healthcare processes and procedures
  • Ability to work in a fast-paced environment and meet deadlines

What We Offer:

NHS Scotland provides a comprehensive benefits package, including a competitive salary, access to training and development opportunities, and a supportive work environment.

To be successful in this role, you will need:

  • A strong commitment to delivering high-quality service
  • Excellent organisational and communication skills
  • Ability to work effectively in a team environment

Informal Enquiries: Please contact Lisa Smart, A&C Services Manager, for further information.

Application Process: Please submit your application through Jobtrain.

Additional Information:

  • Posts close at midnight on the indicated date.
  • For help to complete an application on Job Train, please follow this link: https://www.careers.nhs.scot/how-to-apply/application-process/
  • To view our accessibility statement, please follow this link: https://www.eess.nhs.scot/jobtrain-accessibility-statement/

Estimated Salary: £25,553 - £31,383 per annum, dependent on experience.



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