Technical Administrator
4 weeks ago
We are seeking a highly motivated and organized individual to join our Health and Beauty Team as a Technical Administrator. This role will involve working closely with our Certification Officers and licensees in the cosmetics sector to support the organic certification process.
Key Responsibilities
- Manage the team inbox and respond to incoming calls and emails
- Undertake the first review of licensee submissions and accurately input product data into our system
- Assist with administrative tasks and provide excellent customer service skills on the phone and via email
- Work collaboratively with the team to achieve goals and objectives
About You
To be successful in this role, you will have a strong administration background, excellent communication skills, and a keen eye for detail. You will also have experience in cosmetics (science/formulations/product development/technical), Quality Assurance, and/or certification processes.
Our Benefits
- 27 days annual holiday increasing to 30 days with length of service (pro rata for part-time)
- Pension scheme with ethical investment options and employer contribution increasing with length of service
- Free membership of the Soil Association and discounts on organic produce
- Volunteer days to give back to the local community or support green initiatives
- Family-friendly policies and flexible working
- Cycle to work scheme
Working Arrangements
This is a permanent, home-based role with occasional travel to our Bristol office required.
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