Senior Digital Communications Specialist

1 day ago


Luton, Luton, United Kingdom This is an IT support group Full time
About the Team

We are an IT support group dedicated to making travel affordable while prioritising wellbeing and promoting a culture of care and collaboration. Our Orange Spirit embodies accountability for wellbeing and looking out for each other.

In this role, you will work closely with the Head of Customer Data Transformation and Head of Service Comms, the Enterprise Architect for Customer and Technology teams to deliver step change in our communications – with a focus on real-time, automation, highly personalised and relevant, and high-quality customer communications.

As a Senior Digital Communications Specialist, you will be expected to deliver an exciting roadmap that quickly unlocks value for the business. Working closely with the CDP product owner and IT teams, you will collectively drive a transformation in how we deliver communications to customers. You will also manage relationships with existing vendors, utilise existing investments in customer communications to their potential, and identify new partners or opportunities, and run proof of concepts and support RFP processes as required.



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