Property Support Specialist

24 hours ago


Swindon, Swindon, United Kingdom Purely Recruitment Solutions Full time

About the Role:

We are seeking a Property Support Specialist to join our team in Swindon. As a key member of our property department, you will be responsible for providing administrative support to our property experts.

Key Responsibilities:
  • General administrative duties associated with residential conveyancing
  • Gathering information and updating Case Management System
  • Keeping filing up to date
  • Meeting clients in person
  • Maintaining confidentiality
  • Taking telephone calls and messages for the firm
  • Franking letters
  • Receiving, making and redirecting telephone calls
  • Populating spreadsheets
  • Ensuring the highest level of Client Care
  • Typing
  • General administrative duties required throughout the firm
  • Maintain quality and service standards
  • Demonstrate a flexible and adaptable approach towards changing business needs
  • Demonstrate a welcoming attitude
  • Smart appearance
  • Polite
  • Take enquiries from clients and other general administration duties, including filing, photocopying and faxing
  • Be a positive role model in accordance with Bower Bailey values
  • At all times to act in accordance with the requirements of a professional firm

Requirements:

  • Excellent administrative skills
  • Strong communication skills
  • Good listening skills to understand the needs of the clients
  • Ability to clearly and accurately relay messages, record information and update CMS, databases and spreadsheets
  • PC / IT Skills
  • Experience of using Microsoft Office including Word, Excel, Outlook & a case management system
  • Ability to take and record messages and instructions accurately from clients and other parties in a professional manner
  • Good keyboard skills and an ability to type
  • Punctuality essential
  • Good timekeeping
  • Ability to keep to strict deadlines
  • Ability to communicate sensibly and clearly both internally with the Partners and fee earners that you support and also with clients and service providers and stakeholders
  • Excellent attention to detail
  • Excellent work ethic
  • Be a good team player
  • Ability to work well in a team but also on their own initiative within closely defined guidelines
  • Smart appearance essential
  • Polite

Salary and Benefits:

  • Salary according to experience (£25,000 - £30,000)
  • 25 days annual leave plus normal Bank Holidays
  • Pension

About Us:

We are Purely Recruitment Solutions, a leading recruitment agency specialising in property and legal roles. We pride ourselves on delivering high-quality candidates to our clients, and we're committed to building long-term relationships with our partners.



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