Diversity and Inclusion Specialist

1 day ago


London, Greater London, United Kingdom Conception X Enr. Full time

Conception X Enr. is seeking a highly skilled Diversity and Inclusion Specialist - Technical Support to join our team in London, UK. As a key member of our End User Technology team, you will be responsible for providing onsite first line IT support to our colleagues in the London Bishopsgate office, as well as second line support to our colleagues in the UK, Ireland & Germany.

Job Description:

We are looking for a motivated individual with experience in a related technical support role. You will provide excellent problem-solving and troubleshooting skills, along with excellent communication skills (written and verbal). Experience of dealing with VIP / C-level customers is also essential.

Key Responsibilities:
  • Provision of first line support through our onsite Techbar and walk-up services;
  • White glove support for VIP's onsite;
  • Second level support for incidents raised through Service Desk chat and online channels;
  • Incident investigation and resolution;
  • Software and hardware request fulfilment;
  • Device build and deployment;
  • Management and support of onsite meeting room audio visual technology;
  • Onsite support for infrastructure projects delivery;
  • IT support for major events onsite;
Benefits:

We believe in recognising and rewarding our people, so we offer a competitive salary and benefits package that's regularly reviewed. As a Conception X Enr. colleague, you'll receive a generous pension and bonus scheme, along with income protection, private medical insurance and life assurance.

$45,000 - $60,000 per annum, depending on experience. We have a fantastic number of other benefits and support services as well as regular personal and professional development opportunities.



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