Technical Lead for Internal Engineers

3 weeks ago


Birmingham, Birmingham, United Kingdom Direct Line Group Full time

About Direct Line Group

We are a leading UK insurer, home to top brands like Direct Line, Churchill, Privilege, and Green Flag. Our mission is to make insurance easier and better value for customers.

We have an exciting opportunity for a Senior Engineer to join our Internal or Settlement Engineers teams in Birmingham.

The Role

As a Technical Lead, you will be accountable for leading a high-performing team, driving efficiency, and delivering business objectives. You will report to the Regional Manager and focus on performance management, problem-solving, coaching, and feedback.

Key Responsibilities

  • Manage customer expectations by ensuring excellent performance in line with Direct Line Group values and strategy.
  • Effective management of indemnity spend budget and inflation target.
  • Adherence to the Direct Line Group Risk Framework, identifying and managing risks involved in running the business.

What We Are Looking For

  • Experience leading and developing high-performing teams.
  • Good knowledge of vehicle repair techniques is desirable but not essential.

Benefits

  • Up to 10% annual bonus.
  • Generous 9% employer pension.
  • 25 days of annual leave, plus the option to buy or sell up to 5 days.
  • 50% discount on home, motor, and pet insurance.
  • Free travel insurance and Green Flag breakdown cover.
  • Electric Vehicle car scheme.
  • Buy-as-you-earn share scheme.
  • Employee discounts and cashback.

At Direct Line Group

We value diversity and believe that being yourself makes you a stronger candidate. We are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers.



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