Trade Counter Manager
3 weeks ago
Job Summary:
A driven and ambitious individual with previous plumbing/heating sector management experience is required to lead a busy trade counter. As a Trade Counter Manager, you will be responsible for leading your team by example, providing swift and first-class customer service, and actively developing new business opportunities through upselling and advising on special offers.
Main Responsibilities:
• Meet and greet customers, providing swift and first-class customer service
• Actively develop new business opportunities through upselling and advising on special offers
• Develop long-term relationships with customers and suppliers
• Nurture and develop strong relationships with customers, suppliers, and stakeholders
• Prepare, send out, and follow up on quotes
• Be pro-active with sales calls
• Flexible to assist in other areas of the branch during busy and holiday periods
• Maintain company policies, procedures, and standards
Benefits:
• An industry-leading profit-sharing bonus scheme, paid annually
• A challenging and rewarding long-term career
• 25 days' holiday plus Bank Holidays
• Company Pension Scheme with 4x Salary Life Insurance & Private Health Insurance
• Comprehensive in-house and external training programmes
• Employee discount
• On-site parking
• Working Hours: Monday - Friday 7am until 5pm and 2 in 4 Saturdays 8am until 12 Noon
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