Data Management Expert Lead
3 weeks ago
About this role:
We are seeking a highly skilled Data Management Expert to lead the design and implementation of Service Configuration Management practices in our organisation.
This is a unique opportunity to work with prestigious clients and lead impactful projects, leveraging your expertise in ITIL Best Practice (V3 / IT4) and strong understanding of enterprise Service Management solutions.
The successful candidate will have excellent leadership skills, experience in designing and establishing a Service Configuration Practice, and a proven track record of success in implementing data models and CMDB data frameworks.
Key responsibilities:
- Design and implement Service Configuration Management practices that align with ITIL best practice
- Establish data models and CI discovery strategies to support organisational design and tooling selection
- Lead supplier engagement and ensure seamless integration with discovery software
- Collaborate with stakeholders to develop and implement effective Service Management solutions
What you'll need to succeed:
- ITIL Foundation certification as a minimum; advanced Service Management certifications an advantage
- Strong understanding of enterprise Service Management solutions and underpinning CMDB data models and frameworks
- Excellent communication and interpersonal skills to collaborate with stakeholders
- Ability to lead complex projects and drive results-oriented outcomes
What we offer:
- A competitive salary range of £80,000 - £100,000 per annum, depending on experience
- Hybrid working arrangement to balance work-life flexibility
- Ongoing professional development opportunities to enhance your skills and expertise
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