Administration Manager

4 weeks ago


Shrewsbury, Shropshire, United Kingdom Shrewsbury and Telford Hospital NHS Trust Full time
Main Responsibilities

The post holder will be responsible for ensuring an efficient provision of Support Services within the county-wide Women & Children's Division. This includes providing day-to-day management to all Secretarial, Administrative and Clerical Services working in conjunction with a part-time Assistant Administration Manager. The post holder will work closely with the Women & Children's Operational Managers to ensure efficient and effective management of all resources to deliver safe, high-quality and effective services in an environment of continuous improvement.

Main Duties
  • Manage defined areas of responsibility on a day-to-day basis ensuring delivery of a high-quality service to clients, consultants, clinicians, senior management, and other key stakeholders.
  • Develop and review policies and guidelines relating to work practices, security, and areas within remit.
  • Provide and analyse information in relation to the workload, resource utilisation, and performance of non-clinical staff.
  • Responsible for the effective and timely handling of complaints within the area of remit.
  • Identify development and training needs to staff. Secure course places where necessary, co-ordinate the provision of departmental contributions to the overall Unit Training Plans.
  • Monitor waiting list performance against national and local targets.
  • Ensure staff contribute appropriately to the 18-week RTT pathway.
About the Role

This is an excellent opportunity to support your career development and contribute to the delivery of safe, high-quality services in an environment of continuous improvement. The post holder will work closely with the Women & Children's Operational Managers to ensure efficient and effective management of all resources.
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