Vehicle Assessment and Estimation Specialist
1 week ago
The annual salary for this role is up to £45,000, along with a comprehensive benefits package and incentives.
This 40-hour-per-week job requires working Monday to Thursday, up to 10pm, with flexible start and finish times.
- Computer-Aided Estimation: Utilize Audatex software to generate accurate estimates.
- Customer Updates: Provide repair information and estimated completion time to customers.
- Document Preparation: Compile relevant information and complete supporting documentation.
- Record Keeping: Enter estimate and repair information on the Advance system.
- Progress Monitoring: Track vehicle progress through the repair process.
- Negotiation: Negotiate estimates with Engineers when required.
- Claim Resolution: Discuss claim-related issues with Engineers.
- Additional Repairs: Identify opportunities for non-insurance related repairs.
- On-Site Estimation: Conduct mobile and drive-by estimates.
- Equipment Maintenance: Maintain and secure allocated equipment.
- Team Collaboration: Assist other team members as needed.
- Industry Knowledge: Proven experience or knowledge of working in the automotive repair industry.
- ATA Accreditation: Hold ATA Accredited status.
- Customer Interaction: Possess excellent customer interaction skills and experience delivering high-quality customer service.
- Planning and Organisation: Demonstrate planning and organisational skills.
- Flexibility: Show flexibility and adaptability in managing workflow across departments/specialisms.
- Driving Licence: Hold a valid driving licence.
- Competitive Bonus Scheme: Participate in a competitive bonus scheme.
- Group Income Protection: Access group income protection with access to a GP and medical advice 24/7 for yourself and family.
- Excellent Benefits Package: Enjoy an excellent package of benefits and rewards.
- Pension Contributions: Receive competitive employer-matched pension contributions.
- Discounts: Take advantage of discounts on products and services.
- Savings Schemes: Participate in savings and benefits schemes.
- Electric Vehicle Discounts: Benefit from discounts and schemes for electric vehicle purchase.
- Main Manufacturer Approvals: Work for a company holding several main manufacturer approvals (Jaguar, Land Rover, Mercedes Benz, BMW, Mini, Volkswagen).
- Award-Winning Employer: Join a well-known award-winning employer in the industry, customer service, apprenticeships, and IT systems fields.
Please submit your application if you have the necessary skills and experience.
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