Vehicle Assessment and Estimation Specialist

1 week ago


Manchester, United Kingdom Institute of the Motor Industry. limited Full time
Vehicle Damage Estimator Position

The annual salary for this role is up to £45,000, along with a comprehensive benefits package and incentives.

This 40-hour-per-week job requires working Monday to Thursday, up to 10pm, with flexible start and finish times.

  1. Computer-Aided Estimation: Utilize Audatex software to generate accurate estimates.
  2. Customer Updates: Provide repair information and estimated completion time to customers.
  3. Document Preparation: Compile relevant information and complete supporting documentation.
  4. Record Keeping: Enter estimate and repair information on the Advance system.
  5. Progress Monitoring: Track vehicle progress through the repair process.
  6. Negotiation: Negotiate estimates with Engineers when required.
  7. Claim Resolution: Discuss claim-related issues with Engineers.
  8. Additional Repairs: Identify opportunities for non-insurance related repairs.
  9. On-Site Estimation: Conduct mobile and drive-by estimates.
  10. Equipment Maintenance: Maintain and secure allocated equipment.
  11. Team Collaboration: Assist other team members as needed.
Essential Skills and Qualifications:
  1. Industry Knowledge: Proven experience or knowledge of working in the automotive repair industry.
  2. ATA Accreditation: Hold ATA Accredited status.
  3. Customer Interaction: Possess excellent customer interaction skills and experience delivering high-quality customer service.
  4. Planning and Organisation: Demonstrate planning and organisational skills.
  5. Flexibility: Show flexibility and adaptability in managing workflow across departments/specialisms.
  6. Driving Licence: Hold a valid driving licence.
Benefits and Perks:
  1. Competitive Bonus Scheme: Participate in a competitive bonus scheme.
  2. Group Income Protection: Access group income protection with access to a GP and medical advice 24/7 for yourself and family.
  3. Excellent Benefits Package: Enjoy an excellent package of benefits and rewards.
  4. Pension Contributions: Receive competitive employer-matched pension contributions.
  5. Discounts: Take advantage of discounts on products and services.
  6. Savings Schemes: Participate in savings and benefits schemes.
  7. Electric Vehicle Discounts: Benefit from discounts and schemes for electric vehicle purchase.
  8. Main Manufacturer Approvals: Work for a company holding several main manufacturer approvals (Jaguar, Land Rover, Mercedes Benz, BMW, Mini, Volkswagen).
  9. Award-Winning Employer: Join a well-known award-winning employer in the industry, customer service, apprenticeships, and IT systems fields.

Please submit your application if you have the necessary skills and experience.



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