Administrative Support Officer

3 days ago

Luton, Luton, United Kingdom Bedfordshire Hospitals NHS Foundation Trust Full time

About the Role

We are seeking a highly motivated and organized Administrative Assistant to join our Rheumatology Department at Bedfordshire Hospitals NHS Foundation Trust. As an Administrative Assistant, you will provide essential clerical support to the team, contributing to the efficient and effective running of the department.

Key Responsibilities

  • Provide a friendly and welcoming first point of contact to patients and healthcare professionals, handling telephone calls and emails in a sensitive and tactful manner.
  • Use information systems effectively to maintain accurate records and update patient information on hospital IT systems.
  • Support the organization of clinics and appointments, and provide other administrative duties as required.
  • Liaise with GPs and other referrers to obtain further information for clinicians prior to patient appointments.
  • Print and distribute clinical correspondence accurately within Trust timescales.
  • Ensure all documents requiring scanning onto the electronic patient record are uploaded accurately and appropriately in a timely manner.

Person Specification

  • Maths and English GCSE Grade C or above/Equivalent
  • Excellent attention to detail and experience in a role requiring attention to detail
  • Experience working in a busy office environment
  • Microsoft Package and Outlook skills
  • Previous experience of working as part of a team

About Us

Bedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas. We are a friendly, high-performing Trust committed to ensuring the health and wellbeing of our staff. As one of the largest NHS Trusts in our region, you will have access to a programme of high-quality training and development to help you grow your career.

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