Senior Business Analyst
1 month ago
Reward Gateway, a global leader in benefits and employee engagement, seeks a skilled Business Analyst to join our mission of making the world a better place to work. As a key member of our team, you will contribute to improving employee engagement and building stronger, more resilient organizations.
Your Role in Our MissionWe are looking for an ambitious and hands-on Business Analyst who can take charge of their work items and deliver results that drive business value. You will work closely with our product innovation owners and business and technical teams to analyze and model existing and future business processes, identifying areas for improvement and developing solutions to meet business needs.
Key Responsibilities- Determine the requirements strategy, defining business problems and primary objectives of new solutions
- Create detailed Business Requirement Documents (BRDs) and translate them into functional specifications and process models
- Gather, write, and update user stories and use cases in Jira
- Offer ongoing support by organizing the backlog, determining functionality per release, and ensuring each sprint delivers value to the business
- Analyze and model the business domain to create a complete picture of workflows mapped across all relevant audiences and scenarios
- Work with solution architects to ensure new builds meet business demand and bridge business to technical communications in analysis and planning stages of software development
- Provide analytic support by coordinating data extraction from various databases and data interpretation as required
- Contribute to project/sprint plans, support defining project requirements, and identify project milestones and phases
- Estimate costs, benefits, and time requirements of work items, including risks and return on investment for shareholders
- Support implementation and participate in Integration Testing and User Acceptance Testing (UAT) and Functionality Testing with comprehensive E2E test cases
- Demonstrable experience working as a Functional, Data, or Business Analyst with a solid background in business analysis, system design, configuration, and user stories and testing
- Ability to produce functional/non-functional designs
- Advanced experience in Excel, Visio, MS Project, and Jira
- Proven customer interfacing and application integration projects experience
- Previous project management experience, including risk management and an understanding of various project methodologies (AGILE, PMBOK, Prince2)
- Demonstrated experience in software development methodologies and industry best practice
- Knowledge of development processes – SDLC, with strong analytical and problem-solving skills to help identify, communicate, and resolve issues
- Previous experience in running workshops, stakeholder meetings, and facilitating agile ceremonies
- Proven ability to interpret requirements with practice in process modeling techniques underpinned by detailed analytical skills with a view for future change
- Highly effective written and verbal communication skills with a strong ability to present and convey ideas clearly at all levels
- Phone interview with a member of the Talent Acquisition Team
- Online interview with the Business Analysis & Project Delivery Manager & Senior Team Member
We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you have any specific requirements or need reasonable adjustments at any stage of the recruitment journey, please let your Talent Acquisition Partner know. We value all cultures, backgrounds, and experiences, as we truly believe that diversity drives innovation. Express yourself, join our community, and help us make the world a better place to work.
Find out more about Reward Gateway's approach to benefits, equality, talent, technology, empathy, and what you'll get in return for joining our mission at rg.
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