Tesco Voice Engineer

4 days ago


Welwyn Garden City, Hertfordshire, United Kingdom Tesco Full time

Are you looking for a challenging role that combines technical expertise with business acumen? We have an exciting opportunity for a Tesco Voice Engineer to join our team

About the Role

The successful candidate will play a key role in delivering voice and video engineering projects focusing on the design, implementation, and service transition of voice and video technologies at Tesco.

This includes:

  • Delivering voice and video engineering projects to upgrade, replace, or decommission technologies.
  • Working with and managing various third-party partners to deliver Tesco's voice and video services globally.
  • Supporting contract renegotiations and proposing new technologies to ensure Tesco's voice and video infrastructure meets the needs of colleagues.
  • Identifying and eliminating operational risks to ensure colleagues enjoy the best possible voice and video service with minimal downtime.

You will be responsible for communicating with stakeholders and management to advise of any problems, challenges, and blockers in projects to avoid delays. You will also stay up to date with industry trends and developments to help shape future development of the voice and video platform.

This is a fantastic opportunity to work with cutting-edge technologies such as AudioCodes SBC/IP telephony, Microsoft Teams Phone and Teams Room systems, Cisco IP telephony, telepresence, and cloud contact centre.

We offer a competitive salary of £65,000 - £80,000 per annum, plus a range of benefits including annual bonus scheme, holiday entitlement, private medical insurance, and more.



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