Technical Transformation Specialist
5 days ago
**Job Description:**
We are seeking a skilled Technical Transformation Specialist to support the implementation of major changes and improvements to our IT service management practices.
As a key member of our team, you will be responsible for establishing Key Performance Indicators (KPIs) to measure the success and impact of specific transformation programs. You will also analyze emerging IT service management tools and platforms to determine their viability and alignment with our transformation goals.
In this role, you will manage the selection and seamless implementation of new tools and platforms into our IT service management processes. Additionally, you will oversee the migration of data from legacy systems to enhance system efficiency and reduce manual workloads.
You will develop and communicate change management strategic initiatives through various workshops, sessions, and communication channels. Your responsibilities will also involve prioritizing initiatives based on their impact on our organizational goals, resource availability, and feasibility.
This is an exciting opportunity to join our team as a Technical Transformation Specialist and contribute to the modernization and transformation of our technology services.
Responsibilities:- KPI Establishment: Establish KPIs to measure the success and impact of specific transformation programs.
- Tool Analysis: Analyze emerging IT service management tools and platforms to determine their viability and alignment with our transformation goals.
- Implementation Management: Manage the selection and seamless implementation of new tools and platforms into our IT service management processes.
- Change Management: Develop and communicate change management strategic initiatives through various workshops, sessions, and communication channels.
**Requirements:**
To be successful in this role, you will need to possess excellent analytical and problem-solving skills. You should have a strong understanding of IT service management concepts and practices, as well as experience working with emerging technologies. Additionally, you should be able to effectively communicate complex information to stakeholders and influence or persuade them to achieve desired outcomes.
**What We Offer:**
As a Technical Transformation Specialist at Workonblockchain, you will receive a competitive salary of $$120,000 - $150,000 per year, depending on your level of experience. You will also have access to comprehensive benefits, including health insurance, retirement plans, and paid time off.
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