Enterprise IT Operations Manager
2 weeks ago
The Industrial Light & Magic is seeking a highly skilled Enterprise IT Operations Manager to join their team.
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About the Role\
We are looking for a talented individual who can oversee the installation, configuration, maintenance, and support of IT core services and resources.
\This position requires strong technical skills, excellent communication skills, and the ability to work collaboratively with other teams.
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Key Responsibilities\
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- Oversee the installation, configuration, maintenance, and support of IT core services and resources.\
- Serve as an escalation point for other IT and peer teams.\
- Develop and implement effective service monitoring, maintenance programs, and foundational system design with a global perspective.\
- Collaborate with other IT and peer teams to ensure standards and technologies are in line with overall technical direction and security posture of Lucasfilm and its companies.\
- Document and maintain processes around key IT services in the organisation.\
- Provide excellent customer service support, including clear verbal and written communications.\
- Collaborate with the Technology team and with the wider set of colleagues at all ILM sites.\
- Stay up-to-date with industry trends and technical developments in related areas.\
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Requirements\
To be successful in this role, you will need:
\$95,000 - $120,000 per year
\a bachelor's degree in computer science or a related field;
\proven experience in building and supporting IT systems in a multi-platform high-performance production environment;
\excellent communication and interpersonal skills;
\ability to work collaboratively with other teams;
\strong problem-solving skills and attention to detail.
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What We Offer\
ILM offers a competitive salary and benefits package, including health insurance, retirement plan, and paid time off.
\You will also have the opportunity to work with a talented team of professionals and contribute to exciting projects.
\This role is Hybrid, which means the employee will be required to work a minimum of 2 days on-site per week at a Company designated location, and occasionally from home.\
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Please note that this job description is not exhaustive and may change based on the needs of the company.
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