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Retail Sales Associate
2 months ago
Majestic Wine is the UK's largest specialist wine retailer, operating a network of stores nationwide. We're passionate about providing an exceptional shopping experience for our customers, and we're looking for a dynamic and ambitious individual to join our team as a Sales Assistant.
The RoleAs a Sales Assistant, you'll play a key role in driving sales performance and delivering exceptional customer service. You'll be an ambassador for the store, supporting the team to deliver an outstanding shopping experience for every customer.
Key Responsibilities- Drive store performance by maximising sales opportunities and supporting the team to meet and exceed targets.
- Deliver exceptional customer service to drive business growth through customer loyalty and repeat purchases.
- Develop a deep understanding of our wine range and provide expert advice to customers.
- Take ownership of your wine knowledge and continuously learn about our products to support your WSET qualification and confidence in selling.
- Contribute to the day-to-day operational running of the store, including delivering wine to customers, merchandising stock deliveries, and calling valued customers to drive sales opportunities.
- Identify opportunities to improve the operational running of the store and feed ideas back to the team.
- Ensure compliance with internal policies, processes, and complete mandatory training.
- Competitive salary
- Up to 20% staff discount
- Career development opportunities, including in-house training schemes
- Uniform provided
- Access to Retail Trust, including Retail Rewards and discounted shopping cards
- Company sick pay scheme
- Excellent time-management, delegation, and problem-solving skills
- Ability to deliver exceptional customer experience and service
- Self-motivated and able to thrive when working alone and as part of a team
- Can-do attitude with a passion for seeing problems through to solutions
- Adaptable and resilient to meet the ever-changing demands of our business
- Excellent communication and time management skills
- Wine knowledge is beneficial, but passion to learn more is essential to pass level 2 WSET wine qualifications
- Hold a full UK/EU/EEA driving licence for at least 12 months with no more than 6 penalty points
