Senior Site Reliability Engineer

3 weeks ago

Eastern England, United Kingdom LexisNexis Intellectual Property Solutions Full time
About the Role

We are seeking a highly skilled Senior Site Reliability Engineer to join our team at LexisNexis Intellectual Property Solutions. As a key member of our reliability engineering team, you will be responsible for designing, implementing, and maintaining monitoring tools and processes to ensure continuous tracking of system performance, availability, and security.

Key Responsibilities:

  • Design and implement monitoring tools and processes to ensure continuous tracking of system performance, availability, and security.
  • Proactively identify potential issues through trend analysis and monitoring data, and take corrective actions before they impact customers.
  • Oversee the monitoring and proactive management of product performance, availability, and reliability.
  • Lead the incident management process, including identification, troubleshooting, resolution, and post-incident analysis.
  • Collaborate with product, development, infrastructure, quality engineering, and customer success teams to ensure seamless deployment and support of new features and updates.

Requirements:

  • Demonstrate experience in software development, with a strong background in supporting and maintaining live products.
  • Demonstrate experience in site reliability engineering, live production support, or a related role.
  • Demonstrate experience managing and supporting live systems in a production environment.
  • Show experience working with multiple cloud platforms (e.g., AWS, Azure).
  • Demonstrate experience working with monitoring tools (e.g., Datadog, Splunk).
  • Demonstrate scripting skills (e.g., Python, JS) and familiarity with automation tools.
  • Show understanding and experience with incident management, monitoring tools, IT service management frameworks, and automation processes.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • Flexible working hours and remote work options.
  • A comprehensive employee assistance program.

About Us:

LxisNexis Intellectual Property Solutions is a leading provider of legal, regulatory, and business information and analytics. We help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world.

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