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Technical Support Lead

2 months ago


Leicester, Leicester, United Kingdom Oscar Associates (UK) Limited Full time

About the Role:

Oscar Associates (UK) Limited is seeking an experienced Technical Support Lead to join their team in Leicester. As a Technical Support Lead, you will be responsible for providing technical support and guidance to the company's software applications.

Key Responsibilities:

  • Provide technical support and guidance to the company's software applications
  • Troubleshoot software issues and resolve technical problems
  • Collaborate with the development team to identify and resolve technical issues
  • Develop and maintain technical documentation and knowledge base
  • Provide training and support to new team members

Requirements:

  • 2 years' commercial experience in a technical role
  • Excellent communication and customer service skills
  • SQL Server experience
  • Strong people management skills

About the Company:

Oscar Associates (UK) Limited is a technology business that provides SaaS software to the marketing industry. They offer a friendly and collaborative working environment, flexible working hours, 26 days holiday + bank holidays, and excellent progression opportunities.

What We Offer:

  • Competitive salary
  • Flexible working hours
  • 26 days holiday + bank holidays
  • Pluralsight subscription
  • Latest technology and tools