IT Infrastructure Specialist
2 days ago
About the Role:
CV-Library is seeking an experienced IT Support Advisor to join our team. As an IT Support Advisor, you will be responsible for providing technical assistance and support to staff members.
Key Responsibilities:
- Log and respond to IT issues reported by staff in a timely manner.
- Monitor IT infrastructure for potential security incidents and vulnerabilities.
- Oversee data backup processes to ensure integrity and reliability.
- Assess and evaluate the performance and functionality of IT infrastructure.
- Participate in project work related to IT systems and services.
- Conduct capacity planning and identify necessary system changes or upgrades.
- Adhere to quality standards, asset management protocols, and configuration management procedures.
Requirements:
You will have 5 years' experience in an IT support role with expertise in Windows Server, Windows Desktop PCs and Laptops, VMWare, Dell EMC storage, Fortigate Firewalls, Mobile device management using AirWatch and Soti, Microsoft SQL & Reporting Services, Office 365, Avaya IP Office telephony, and bespoke applications.
Benefits:
This exciting opportunity offers a competitive salary of £35,000-£45,000 per annum, depending on experience, plus 22 days holiday (increasing to 27 with service) + Bank Holidays.
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