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AV Event Technician

2 months ago

London, Greater London, United Kingdom TeamPeople Full time
Job Title: AV Event Technician

We are seeking a highly skilled AV Event Technician to join our team at TeamPeople, a division of System One. As a key member of our Production team, you will be responsible for delivering end-to-end event production, including technical coordination, presentation setup and support, broadcast services, streaming, and event management.

Key Responsibilities:
  • Provide top-class customer service skills, explaining our services to technical and non-technical clients as needed.
  • Responsible for the successful planning, staffing, and delivery of event requests, held within our clients' fully equipped event spaces.
  • Mix live streams and broadcasts to a high standard.
  • Operate installed SSL consoles, including the SSL System T and SSL L100, within our clients' fully equipped event spaces for the successful delivery of event requests.
  • Able to operate (or willingness to learn) other event audio-visual systems as required, including but not limited to Ross Carbonite switcher, Sony RCP 1500 & ETC Ion lighting desk.
  • Diagnostic and troubleshooting AV equipment when and where necessary.
  • Responsible for regular maintenance of audio equipment.
  • Escalates equipment failures to appropriate in-house teams and assists with the resolution as needed to maintain service levels.
  • Maintains audio visual equipment as required.
  • Operate and edit Pro Tools event recordings.
  • Ensures SOPs are applied, and that contingency planning is included in event support.
  • Communicates effectively to explain our services to technical and non-technical clients as needed.
  • Involved in special projects or assignments as outlined by the leadership team and executes them within the given timeline.
  • Contributes to R&D efforts, including suggestions in ways that could improve quality of output, efficiency through automation/tooling and process improvements.
  • Creates SOP documents, completing detailed event reporting as well as utilizing internal systems.
  • Owns the technical support lifecycle and is responsible for managing technical risks throughout pre-production planning, execution, and post-event.
  • Consistently delivers high-quality service to our partners.
  • Adheres to broadcast standards for remote and recorded attendees.
  • Understands how to communicate difficult/sensitive information tactfully.
  • Performs other ad-hoc duties as required by the business.
Requirements:
  • Familiarity with video routers, including audio level routing, embedding, and shuffling.
  • Proficiency in Pro Tools, recording, mixing, and post-production techniques.
  • Exposure to Ross Carbonite, Barco switching, Sony RCP 1500, and ETC Ion lighting desk is desirable.
  • Excellent interpersonal skills, including relationship building and collaboration within a diverse, cross-functional team.
  • Self-starter that can demonstrate being open to learning.
  • Understanding and experience of various event formats, including Q&A, training events, town hall meetings, etc.
Education & Experience:
  • Minimum 3 years of professional technical live event production experience.
  • Previous experience in either FOH or Live Events operations and working knowledge of SSL and Yamaha consoles.
  • Experienced in broadcast audio; operating SSL audio consoles, including L Series.
  • Experience working within a gallery/master control room environment.

We respect, value, and celebrate the unique attributes, characteristics, and perspectives that make each person who they are. We also believe that bringing diverse individuals together allows us to collectively and more effectively address the issues that face our customers. TeamPeople is dedicated to providing superior customer service and is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.