Project Stakeholder Engagement Specialist
6 days ago
Carrington West is partnering with a leading contractor to find a skilled Customer Liaison Manager for a contract role. This position offers an estimated salary of up to £40,000 per annum.
Job Overview- Act as the main point of contact for internal and external stakeholders related to water utilities construction projects.
- Identify, analyse, and map key stakeholders and customers for each project.
Office locations are Redhill and Hampton Court. A full clean driving licence is essential due to the locations of the sites.
Responsibilities- Develop and implement stakeholder and customer engagement strategies and plans for each project.
- Establish regular communication channels with stakeholders and customers using various methods.
- Monitor and evaluate engagement activities and outcomes, reporting progress to project managers and senior management.
- Manage conflicts, disputes, or complaints from stakeholders and customers.
Requirements:
- Strong Customer Liaison skills.
- Highly organised and able to prioritise workload.
- Ability to build rapport over the phone and in person.
- Excellent communication skills.
- IT skills particularly MS Word and Excel.
- STEM Ambassador not required but a bonus.
- Full driving licence.
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