Customer Consultant
2 weeks ago
We are looking for a Customer Service Advisor to join our Branch Network team. As a Customer Service Advisor, you will be responsible for providing excellent customer service to our members, helping them find the right products and services that can provide Real Help With Real Life.
You will facilitate great conversations confidently through various channels, such as in-branch, over the phone, and online. You will also assist our members in finding the right savings and investment options that suit their needs.
We are passionate about creating an inclusive environment where everyone feels welcome and valued. We believe that by putting our members at the heart of everything we do, we can deliver exceptional customer service and grow our business together.
About You
We are looking for someone who is great with people, adaptable, and able to thrive in a dynamic environment. You should be able to build strong relationships with our members and colleagues, and be willing to learn and develop new skills.
You should also have strong digital literacy skills, be able to use various digital tools and technologies to enhance productivity and efficiency, and have the ambition to become a leading expert on our products and services.
About Our Benefits
We offer a range of benefits that support your personal and professional development, including a competitive salary, 25 days of annual leave, and a range of health and wellbeing benefits. We also offer opportunities for flexible working, continuous self-development, and a growth mindset culture.
We believe in creating a positive work-life balance, and we offer a range of flexible working options to help you achieve this. We also provide a range of training and development opportunities to help you grow and progress in your career.
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