Technical Support Specialist
20 hours ago
We're seeking a skilled Technical Support Engineer to join our team at The Access Group. As a key member of our support team, you'll be responsible for delivering exceptional customer service and technical expertise to our clients.
Key Responsibilities- Provide timely and effective technical support to customers via various channels, including ticket portal, phone, and email.
- Develop and maintain a deep understanding of our software and its debugging tools to resolve complex technical issues.
- Collaborate with internal teams to identify and implement process improvements and develop new service offerings.
- Ensure high-quality support is delivered by meeting and exceeding customer service standards.
- Strong analytical and problem-solving skills, with the ability to grasp technical concepts quickly.
- Excellent communication and interpersonal skills, with the ability to work effectively with customers and internal stakeholders.
- Flexibility and pragmatism, with the ability to self-plan and respond to shifting priorities.
- Familiarity with APIs and investigating API data.
The Access Group is a leading provider of business management software to small and mid-sized organizations. We're committed to creating a welcoming and inclusive environment where everyone can thrive. If you're passionate about delivering exceptional customer service and technical expertise, we'd love to hear from you.
-
Technical Support Specialist
1 month ago
Loughborough, Leicestershire, United Kingdom Redline Group Ltd Full timeTechnical Support Specialist - Electro-mechanicalA remarkable opportunity has emerged for a Technical Support Specialist to join a prominent provider of precision machinery. As part of their ongoing expansion, this organization is looking for a committed Technical Support Specialist to bolster their customer assistance and service functions.This position...
-
Technical Support Specialist
1 month ago
Loughborough, Leicestershire, United Kingdom Redline Group Ltd Full timeJob OverviewPosition: Technical Support Specialist - Electro-mechanicalCompany: Redline Group LtdAn exciting opportunity has emerged for a Technical Support Specialist based in the UK, joining a prominent provider of precision machinery solutions.As part of their ongoing expansion, this organization is in search of a committed Technical Support Specialist to...
-
Technical Support Specialist
3 weeks ago
Loughborough, Leicestershire, United Kingdom Loughborough University Full timeJob Title: Technical Support Specialist - DigiLabsJob Summary:We are seeking an experienced Technical Support Specialist to join our IT Department within the AV/IT team at Loughborough University. The successful candidate will be responsible for providing technical support and guidance to users of AV/IT systems, with a primary focus on DigiLabs...
-
Technical Support Specialist
1 month ago
Loughborough, Leicestershire, United Kingdom Deerfoot I.T. Resources Ltd Full timePosition OverviewAre you an experienced IT support professional looking for a new opportunity? Deerfoot IT Resources Ltd is seeking a dedicated IT Support Engineer to join our team. This full-time position offers a competitive salary of £27,500 along with a comprehensive benefits package.The IT Support Engineer plays a crucial role in maintaining the...
-
Digi Labs Technical Support Specialist
3 weeks ago
Loughborough, Leicestershire, United Kingdom Loughborough University Full timeJob Summary:We are seeking an experienced Technical Support Specialist to join our IT Department within our AV/IT team at Loughborough University.Key Responsibilities:Provide technical support and maintenance for University AV/IT systems, including specialist technologies such as VR and AR, Robotics, and advanced audio-visual systems.Install, test, and...
-
Technical Support Specialist
1 month ago
Loughborough, Leicestershire, United Kingdom Deerfoot I.T. Resources Limited Full timeJob OverviewAre you an experienced IT support professional? Deerfoot I.T. Resources Limited is currently seeking a dedicated IT Support Engineer to join our dynamic team.Position Summary: The IT Support Engineer plays a crucial role in maintaining the integrity and reputation of our IT department. This position emphasizes the importance of delivering...
-
Technical Support Specialist
1 month ago
Loughborough, Leicestershire, United Kingdom Deerfoot I.T. Resources Limited Full timeJob OverviewAre you an experienced IT support professional? Deerfoot I.T. Resources Limited is currently seeking a dedicated IT Support Engineer to provide exceptional technical assistance.Role Responsibilities:Deliver high-quality customer service while addressing technical issues.Maintain a professional image for the IT department.Utilize expert knowledge...
-
Technical Support Specialist
1 month ago
Loughborough, Leicestershire, United Kingdom Deerfoot I.T. Resources Limited Full timeJob OverviewAre you an experienced IT support professional? Deerfoot I.T. Resources Limited is seeking a dedicated IT Support Engineer to join our dynamic team. This full-time position offers a competitive salary and a range of attractive benefits.Key Responsibilities:Provide exceptional technical support to users.Maintain a high standard of customer service...
-
Technical Support Specialist
1 month ago
Loughborough, Leicestershire, United Kingdom Deerfoot I.T. Resources Limited Full timeJob OverviewAre you an experienced IT support professional? Deerfoot I.T. Resources Limited is in search of a dedicated IT Support Engineer to join our dynamic team. This full-time position offers a competitive salary and a range of attractive benefits.Key Responsibilities:Provide exceptional technical support to clients and internal teams.Maintain a high...
-
Technical Sales Specialist
1 month ago
Loughborough, Leicestershire, United Kingdom Euro Projects Recruitment Full timeTechnical Sales Specialist OpportunityEuro Projects Recruitment is on the lookout for a Technical Sales Specialist to enhance our dynamic team. The successful applicant will possess a robust foundation in fostering client relationships and driving revenue within a technical or manufacturing context. While familiarity with acoustic solutions or sound...
-
IT Support Specialist
2 weeks ago
Loughborough, Leicestershire, United Kingdom Client Server Full timeJob OverviewWe are seeking an experienced IT Support Specialist to join our team at Client Server. As an IT Support Specialist, you will play a key role in providing technical support and assistance to our clients.Key Responsibilities:Provide technical support and assistance to clients via phone, email, and on-site visitsInstall, configure, and troubleshoot...
-
Technical Support Specialist
1 month ago
Loughborough, Leicestershire, United Kingdom Deerfoot I.T. Resources Limited Full timeJob OverviewAre you an experienced IT support professional? Deerfoot I.T. Resources Limited is currently seeking a dedicated IT Support Engineer to join our dynamic team.Key Responsibilities:Provide exceptional technical support to users.Maintain a high standard of customer service within the IT department.Diagnose and resolve hardware and software issues...
-
Technical Support Specialist
1 month ago
Loughborough, Leicestershire, United Kingdom Deerfoot I.T. Resources Ltd Full timePosition OverviewAre you experienced in providing IT support and looking for a new opportunity? Deerfoot IT Resources Ltd is seeking a dedicated IT Support Engineer to join our team. This full-time position offers a competitive salary of £27,500 along with a comprehensive benefits package.The IT Support Engineer plays a crucial role in maintaining the...
-
Technical Support Specialist
1 month ago
Loughborough, Leicestershire, United Kingdom Deerfoot I.T. Resources Ltd Full timePosition OverviewAre you an experienced IT support professional looking for a new opportunity? Deerfoot IT Resources Ltd is currently seeking a dedicated IT Support Engineer to join our team. This full-time position offers a competitive salary of £27,500 along with a comprehensive benefits package.The role of the IT Support Engineer is crucial in...
-
Technical Support Specialist
1 month ago
Loughborough, Leicestershire, United Kingdom Deerfoot I.T. Resources Ltd Full timePosition OverviewAre you an experienced IT support professional looking for a new opportunity? Deerfoot IT Resources Ltd is currently seeking a dedicated IT Support Engineer to join our team. This full-time position offers a competitive salary of £27,500 along with a comprehensive benefits package.Key ResponsibilitiesThe role of the IT Support Engineer is...
-
Technical Support Specialist
1 month ago
Loughborough, Leicestershire, United Kingdom Deerfoot I.T. Resources Ltd Full timePosition OverviewAre you an experienced IT support professional looking for a new opportunity? Deerfoot IT Resources Ltd is seeking a dedicated IT Support Engineer to join our team. This full-time position offers a competitive salary of £27,500 along with a comprehensive benefits package.The IT Support Engineer plays a crucial role in maintaining the...
-
IT Support Specialist
2 weeks ago
Loughborough, Leicestershire, United Kingdom Client Server Full timeJob OverviewWe are seeking an experienced IT Support Specialist to join our team at Client Server, a leading provider of comprehensive IT services. As an IT Support Specialist, you will play a key role in supporting our clients' IT networks and infrastructure.Key Responsibilities:Provide technical support for Windows Server, Active Directory, DNS, Group...
-
IT Support Specialist
2 weeks ago
Loughborough, Leicestershire, United Kingdom Client Server Full timeJob OverviewWe are seeking an experienced IT Support Specialist to join our team at Client Server, a leading provider of comprehensive IT services. As an IT Support Specialist, you will play a key role in supporting our clients' IT networks and infrastructure.Key Responsibilities:Provide technical support for Windows Server, Active Directory, DNS, Group...
-
Facilities Maintenance Specialist
1 month ago
Loughborough, Leicestershire, United Kingdom Marketplace Technical Full timeCompany Overview:Marketplace Technical is a leading organization in the Analytical Development sector, dedicated to providing top-notch engineering solutions.Position Summary:We are currently seeking a skilled Facilities Maintenance Specialist to join our team on a fixed-term contract. This role is essential in ensuring the operational efficiency and...
-
IT Support Specialist
2 weeks ago
Loughborough, Leicestershire, United Kingdom Deerfoot IT Resources Ltd Full timeJob Summary:Deerfoot IT Resources Ltd is seeking a highly skilled IT Support Engineer to join our team. As an IT Support Engineer, you will play a crucial role in ensuring the smooth operation of our IT systems and providing exceptional technical support to our clients.Key Responsibilities:Assist in the review and development of systems and processes to...