Facilities Operations Coordinator
4 weeks ago
Job Summary:
The Facilities Helpdesk Administrator will be responsible for coordinating maintenance, liaising with landlords, and working with suppliers for the JD Gyms team.
Key Responsibilities:
- Coordinate purchase ordering for minor capital works, reactive maintenance, and planned maintenance.
- Invoice reconciliation, aiding resolution to invoice disputes and invoice recording.
- Ensure orders placed with correct suppliers assist in Capex and Revenue processes.
- Coordinate supplier agreements as requested by line managers.
- Liaise with our insurers re claims, including responding to correspondence and other information.
- Liaise with our Landlords re disputes, including responding to correspondence and other information.
- Coordinate purchase ordering for capital projects, invoice reconciliation & recording.
- Coordinate supplier agreements as requested by line managers.
Departmental Administration:
- Coordinate general enquiries into the Property department.
- Departmental administration to include database management, invoice procedure, meeting and team movements, monitoring updating, and publishing records, and coordination of supplier agreements.
- Liaise with Preferred contractors to assist in co-ordinating reactive and planned maintenance activities and minor capital works.
- Liaise with Clubs and internal departments to provide a professional and efficient service.
- Provide any other administration duties as required ref holiday cover.
- Support to Head Office Manager with property duty requirements.
- Support clubs with emergencies on a rota basis.
People & Development:
- Support the team as required.
- Helping team to hit deadlines for reporting.
- Support the Property Functions and assist in promoting the highest standards that are enforced and maintained throughout the company.
- Supporting the team as required.
- Helping team to hit deadlines for reporting.
Customer & Culture:
- Drive culture of continuous improvement in systems and process.
- Challenge where you see that systems and process do not achieve JD Standards.
- Respond to written correspondence and phone calls from Clubs and external parties.
Systems & Process:
- Make use of available systems to maximise team effectiveness.
- Coordinate the movements of the department.
- Maintain all databases and logging systems.
- Develop and manage new reports as required.
- Produce regular summaries of claim status.
- Coordinate club Risk Management and feedback.
Requirements:
- Computer Literate, typing ability and knowledge of Word, Excel and Access Databases.
- Strong Organisation and administrative skills.
- Ability to prioritise.
- Excellent communication skills.
- Confident communicator at all levels.
About JD Sports:
JD Sports is a leading omnichannel retailer of Sports Fashion, Street & Premium Fashion, Outdoors and Gyms with over 60,000 colleagues over 3,400 stores across several retail fascia's in over 30 markets around the world.
We are an equal opportunities employer who embraces and values differences. We recognise the importance of an inclusive workplace culture in which everyone can thrive irrespective of their background or identity.
To be a part of this successful and continuously growing company, you will have the desire to ingrain our strategic goals of being a people first, a digital leader and customer focused organisation which provides operational excellence and is continuous with identifying new areas of growth into our day-to-day.
We know our employees work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits:
- Incremental Holiday Allowance.
- Staff Discount on qualifying purchases across Group retail stores and online.
- Exclusive Colleague Bike Discount scheme.
- Discounted Gym membership.
- Personal development opportunities to learn and develop at work.
- Access to Apprenticeships and accredited qualifications.
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