Disability Support Specialist

2 weeks ago


Birmingham, Birmingham, United Kingdom Capita Full time

At Capita, we're seeking a highly skilled Disability Support Specialist to join our team of in-house Disabled Students' Allowance (DSA) assessors. This exciting opportunity is part of our new digital journey to provide a seamless experience for students.

We'll be working closely with the Student Loans Company (SLC) to build a new system that ensures students receive the support they need faster. As a Disability Support Specialist, you'll play a critical role in carrying out needs assessments and providing ongoing aftercare for around 30,000 university students each year.

The successful candidate will have excellent report writing skills, attention to detail, and an in-depth understanding of assistive technology. They'll be adept at working to strict Key Performance Indicators (KPIs) and producing high-quality work while collaborating with colleagues to achieve our goals.

We offer a competitive salary of £32,000 - £40,000 per annum, depending on experience, plus a range of benefits including 23 days' holiday (rising to 27), a company-matched pension, life assurance, and access to our Employee Network Groups.

The ideal candidate will have a strong understanding of disability support and a passion for delivering exceptional customer service. If you're a motivated individual looking to make a difference in the lives of students, please apply now.



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