Financial Collector

About JLA Group

JLA Group is a leading provider of mission-critical infrastructure solutions, offering a range of services including laundry, catering, heating, fire safety, infection control, and air conditioning.

The company operates an end-to-end, on-premise machine supply and breakdown service proposition under the Total Care brand, and provides additional products and services.

Role Overview

The Credit Controller will be responsible for managing a portfolio of customers, prioritizing daily tasks to deliver on customer service and financial targets.

Key responsibilities include:

• Managing customer relationships to maximize cash collection
• Working with the accounts payable team to maintain accurate customer ledgers and resolve account queries
• Collaborating with internal teams to deliver customer success and negotiate payment
• Forecasting cash collections and identifying opportunities for improvement
• Developing and implementing strategies to recover debts

Requirements

The ideal candidate will have:

• Demonstrated history of meeting targets consistently
• Effective debt management skills to timely resolution
• Experience of working in a busy office environment and meeting tight deadlines
• Minimum 2 years' experience in a similar role
• Advanced knowledge of Excel, with the ability to use Lookup & Pivots to execute reconciliation tasks

Personal Qualities

The successful candidate will be able to:

• Work well under pressure and prioritize own workload
• Be personable and firm with clients, resolving issues and collecting money owed
• Have excellent attention to detail and high degree of accuracy
• Cope with multiple priorities and changing environment
• Communicate effectively and build strong relationships with stakeholders

Salary and Benefits

The salary for this role is £24,500.00 per year.