Store Manager

4 weeks ago


StokeonTrent, Stoke-on-Trent, United Kingdom Costa Coffee Full time

Lead a Team of Coffee Lovers

As a Store Manager at Costa Coffee, you will be responsible for creating a welcoming and inspiring environment for our customers. You will lead a team of passionate individuals who share your love for coffee and delivering exceptional customer experiences.

Key Responsibilities:

  • Develop and implement strategies to drive sales growth and improve customer satisfaction
  • Lead and manage a team of store staff, providing coaching and development opportunities to help them reach their full potential
  • Ensure the store is always clean, well-maintained, and meets brand standards
  • Manage stock, labour, and controllable costs to maximize profitability
  • Collaborate with the wider Costa Coffee team to achieve business objectives

What We Offer:

  • A competitive salary and bonus scheme
  • 33 days holiday (inclusive of bank holidays)
  • Bespoke training and development opportunities
  • Free handmade drinks and 50% discount on food and bottled drinks while on shift
  • Costa Discount App for discounts on food and drinks in Costa-owned stores
  • Share Incentive Plan and Salary Sacrifice Pension Scheme
  • Cycle to work scheme and dedicated discounts app

About Us:

At Costa Coffee, we are passionate about delivering great experiences to our customers, communities, and people. We are a genuine, passionate, and warm team that shares a love for coffee and a desire to make a difference. Join us and be part of a team that is dedicated to excellence and customer satisfaction.


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