Customer Engagement Manager

4 weeks ago


Bickenhill, United Kingdom TEAM Full time
Job Title: Retention Marketing Manager

About the Role:

We're seeking a highly motivated and creative Retention Marketing Manager to join our team at a large exhibition centre in Birmingham. As a key member of our marketing team, you will be responsible for delivering customer engagement campaigns that drive strong awareness and positioning as market leaders.

Key Responsibilities:

- Proactively contribute ideas, write copy, and assess creative work to a high standard.
- Implement campaigns across channels and measure their effectiveness.
- Support the delivery of an improved organiser customer journey in partnership with account/event managers.
- Provide services in support of all brand and venue marketing as required by sales and event management teams.

What We Offer:

- A great pension scheme.
- Hybrid working (Monday and Fridays are WFH).
- Free parking and free meals.
- Discounted tickets to amazing gigs, shows, and events at the region's ultimate venues.

Requirements:

- Proven experience in customer engagement and marketing.
- Strong creative and analytical skills.
- Ability to work effectively in a team environment.

How to Apply:

If you're passionate about live events and have a flair for marketing, please submit your application.

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