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Customer Service Representative

2 months ago


Crowborough, East Sussex, United Kingdom Lidl Full time
Job Overview

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant at Lidl. As a key member of our store team, you will play a vital role in delivering exceptional customer service and ensuring a seamless shopping experience for our customers.

Key Responsibilities
  • Provide excellent customer service, responding to customer queries and resolving issues in a professional and courteous manner.
  • Work collaboratively with colleagues to maintain a clean and organized store environment, ensuring high standards of presentation and display.
  • Process customer transactions accurately and efficiently, handling cash, credit card payments, and other payment methods.
  • Contribute to achieving sales targets by promoting products, suggesting sales, and providing product information to customers.
  • Participate in visual merchandising and stock management activities to ensure the store looks its best at all times.
What We Offer

As a Customer Assistant at Lidl, you will enjoy a competitive hourly rate, 30-35 days' holiday (pro rata), and a range of benefits, including a pension scheme and in-store discount. You will also have the opportunity to develop your skills and knowledge in a fast-paced and dynamic retail environment.

About Lidl

Lidl is a leading international retailer with a strong commitment to quality, value, and customer satisfaction. We are passionate about providing our customers with an exceptional shopping experience, and we are looking for talented individuals who share our values and enthusiasm.