Account Manager

2 weeks ago

StokeonTrent, Stoke-on-Trent, United Kingdom Aveda Full time
Aveda - Account Manager - Stoke on Trent - 30 HoursJob Summary: We are seeking a dynamic and inspirational Store/Retail/Counter Manager to lead, coach, and develop our team of Sales Associates to achieve all sales, customer service, and operational targets. The ideal candidate will have proven leadership, coaching, and business management skills gained in a fast-paced retail environment.

Key Responsibilities:
  • Lead and develop a high-performing team to achieve sales and customer service targets
  • Develop and execute business plans to recruit and retain customers through strategic targeting, impactful in-store events, and exceptional customer relationship management
  • Manage inventory, facilities, and cash reconciliation to ensure efficient store operations
  • Provide inspirational, authentic, and personalized customer service
  • Collaborate with the team to create and execute in-store events

Requirements:
  • Proven retail management/assistant retail management experience preferably within cosmetics
  • Ability to work retail hours, including days, nights, weekends, and special events in a fast-paced work environment
  • Previous experience with retail point-of-sale software
  • Proficient in Microsoft Office
  • Ability to provide proof of right to live and work in the country

About Aveda:
Aveda is an equal opportunities employer. We value diversity of thought and people and offer progressive career opportunities, outstanding training and development, and a competitive remuneration and benefits package.

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