Field Supervisor
4 weeks ago
Home Instead is seeking a dedicated Field Supervisor to join our team in Glasgow. As a Field Supervisor, you will play a vital role in ensuring the highest quality care is delivered to our clients.
Key Responsibilities:- Support care consultations, service reviews, and client support plans.
- Conduct staff supervisions and client quality assurance.
- Create, update, and audit client care plans and assist with digital care planning.
- Maintain accurate client and Care Professional records on Home Instead software and People Planner.
- Conduct client and Care Professional introductions.
- Build and maintain positive relationships with clients, their families, and other professionals involved in their care.
- Carry out client reviews and action accordingly.
- Carry out Care Visits as required.
- Support and mentor Care Professionals.
- Provide support to the Client Experience team.
- Maintain regular contact with clients and Care Professionals.
- Ensure compliance with Home Instead's Equality, Diversity, and Equal Opportunities Policy.
- Level 3 NVQ in Health and Social Care or equivalent.
- Experience in the care sector delivering a wide range of personal care services.
- Experience of working with MAR sheets and medication in a supervisory role.
- Passion for delivering high-quality care to clients and helping them live independently and happily in their own homes.
- Knowledge and understanding of legislation and regulations specific to Health and Social Care.
- Good communication skills with the ability to build rapport quickly.
- Confidence in using care management technology and providing support and training to Care Professionals.
- Understanding of the importance of confidentiality and working within current legislation.
- Good working knowledge of IT systems and experience of Microsoft Office or Google Suite.
- Full driving license and means of transport if required within the territory to visit clients.
Monday to Thursday: 08:30-17:00
Friday: 08:30-14:30
On-call responsibilities.
Salary: Circa £26,000 per annum.
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