Field Supervisor

4 weeks ago


Glasgow, Glasgow City, United Kingdom Home Instead Full time
Job Title: Field Supervisor

Home Instead is seeking a dedicated Field Supervisor to join our team in Glasgow. As a Field Supervisor, you will play a vital role in ensuring the highest quality care is delivered to our clients.

Key Responsibilities:
  • Support care consultations, service reviews, and client support plans.
  • Conduct staff supervisions and client quality assurance.
  • Create, update, and audit client care plans and assist with digital care planning.
  • Maintain accurate client and Care Professional records on Home Instead software and People Planner.
  • Conduct client and Care Professional introductions.
  • Build and maintain positive relationships with clients, their families, and other professionals involved in their care.
  • Carry out client reviews and action accordingly.
  • Carry out Care Visits as required.
  • Support and mentor Care Professionals.
  • Provide support to the Client Experience team.
  • Maintain regular contact with clients and Care Professionals.
  • Ensure compliance with Home Instead's Equality, Diversity, and Equal Opportunities Policy.
Requirements:
  • Level 3 NVQ in Health and Social Care or equivalent.
  • Experience in the care sector delivering a wide range of personal care services.
  • Experience of working with MAR sheets and medication in a supervisory role.
  • Passion for delivering high-quality care to clients and helping them live independently and happily in their own homes.
  • Knowledge and understanding of legislation and regulations specific to Health and Social Care.
  • Good communication skills with the ability to build rapport quickly.
  • Confidence in using care management technology and providing support and training to Care Professionals.
  • Understanding of the importance of confidentiality and working within current legislation.
  • Good working knowledge of IT systems and experience of Microsoft Office or Google Suite.
  • Full driving license and means of transport if required within the territory to visit clients.
Working Hours:

Monday to Thursday: 08:30-17:00

Friday: 08:30-14:30

On-call responsibilities.

Salary: Circa £26,000 per annum.



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