Luxury Hospitality Manager

4 weeks ago


Scotland, United Kingdom Hamilton Mayday Full time

About Hamilton Mayday

Hamilton Mayday is a luxury hotel group with a portfolio of 5* hotels across the Highlands of Scotland.

We are currently seeking an experienced Assistant Operations Manager to join our team, supporting our hotels in this beautiful region.

Role Summary

This is an excellent opportunity for a seasoned hospitality professional to take on a challenging and rewarding role, driving business growth and enhancing guest experiences.

As a key member of our operations team, you will be responsible for:

  • Managing day-to-day hotel operations, including front desk, housekeeping, and food and beverage services.
  • Developing and implementing strategies to improve guest satisfaction and loyalty.
  • Collaborating with other departments to ensure seamless service delivery.
  • Analyzing performance data to identify areas for improvement and implementing changes accordingly.

Requirements

To be successful in this role, you will need:

  • A degree in hospitality management or a related field.
  • Minimum 2 years of experience in hotel operations, preferably in a similar role.
  • Excellent leadership and communication skills.
  • Ability to work independently and as part of a team.

Compensation and Benefits

We offer a competitive salary of £45,000 per annum, along with a range of benefits, including:

  • A generous bonus scheme.
  • A comprehensive training program.
  • A opportunities for career progression.

About You

We are looking for a results-driven and customer-focused individual who is passionate about delivering exceptional guest experiences and driving business growth. If you have a strong background in hotel operations and a proven track record of success, we encourage you to apply for this exciting opportunity.


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