Technical Engineering Documentation Specialist

1 day ago

Hatfield, Hertfordshire, United Kingdom Ocado Group Full time
About the Role

We are seeking a skilled Technical Author to join our team in developing the hardware behind our Robotic Pick system. As a key member of our team, you will be responsible for creating clear, concise, and accurate technical documentation for our electro-mechanical systems. Your expertise in writing operation and maintenance manuals, component maintenance manuals, install manuals, and troubleshooting guides will be invaluable in helping us achieve our goal of 100% automated, completely unmanned grocery fulfilment centres.

Within our division, you will work closely with world-leading experts in engineering and robotics, who have already achieved results that are putting us leagues ahead of our competitors. We are a friendly group, and any one of us will happily discuss the tech we are working on. Following our acquisitions of Haddington and Kindred, you will also be liaising with engineers from around the globe who are passionate about solving complex problems.

As a Technical Author, you will be responsible for documenting build, install, operation, and maintenance procedures, as well as generating H&S-related documentation. You will take ownership of extracting the information required for technical documentation, including observing and documenting builds, installations, and repairs. You will also independently interrogate CAD to generate illustrations, parts lists, and BoMs.

We are looking for a candidate who can demonstrate an ability to take ownership of documenting the processes to integrate our Robotic Pick into our grocery warehouses. You will be responsible for creating accessible illustrations from design data, including CAD, to support written procedures. Your impeccable written English and ability to write consistently and concisely in accordance with a style guide will be essential in creating high-quality documentation.

This is a hybrid role, with an expectation of 3 days per week in-office (the candidate may choose which days to take in-office each week). We offer a competitive salary, a work-from-home policy, and a range of benefits, including a pension scheme, private medical insurance, and 25 days annual leave.

  • Technical Engineering Documentation Specialist

    6 days ago

    Hatfield, Hertfordshire, United Kingdom Ocado Group Full time

    About UsOcado Group is a world-leading technology company revolutionising the retail industry with its innovative Ocado Smart Platform. Our teams are working tirelessly to put the world's retailers online using cutting-edge technologies like cloud, robotics, AI, and IoT. We provide services to partner clients globally, and our Customer Fulfilment Centres...

  • Technical Engineering Documentation Specialist

    4 days ago

    Hatfield, Hertfordshire, United Kingdom Ocado Group Full time

    About the RoleWe are seeking a skilled Technical Author to join our team in developing the hardware behind our Robotic Pick system. As a key member of our team, you will be responsible for creating high-quality technical documentation, including operation and maintenance manuals, component maintenance manuals, install manuals, and troubleshooting guides. You...

  • Aftersales Technical Support Specialist

    4 weeks ago

    Hatfield, Hertfordshire, United Kingdom ZipRecruiter Full time

    Job DescriptionJob Summary:We are seeking a highly skilled and customer-focused Technical Support Specialist to join our team. As an Applications Engineer, you will provide proactive and customer-orientated technical support services to our internal and external customers, distributors, and partners.About the Role:This is an exciting opportunity to work with...

  • Aftersales Technical Support Specialist

    4 weeks ago

    Hatfield, Hertfordshire, United Kingdom ZipRecruiter Full time

    Job DescriptionJob Summary:We are seeking a highly skilled and customer-focused Technical Support Specialist to join our team. As an Applications Engineer, you will provide proactive and customer-orientated technical support services to our internal and external customers, distributors, and partners.About the Role:This is an exciting opportunity to work with...

  • Senior QC Systems Technical Specialist

    1 week ago

    Hatfield, Hertfordshire, United Kingdom Cpl Life Sciences Full time

    Senior QC Systems Technical SpecialistCpl Life Sciences is partnering with a global pharmaceutical company to support QC laboratory electronic systems as a Senior QC Systems Technical Specialist. This role involves maintaining master data, troubleshooting issues, implementing system improvements, and ensuring compliance with SOPs, GMP, and Data Integrity...

  • Senior QC Systems Technical Specialist

    1 week ago

    Hatfield, Hertfordshire, United Kingdom Cpl Life Sciences Full time

    Senior QC Systems Technical SpecialistCpl Life Sciences is partnering with a global pharmaceutical company to support QC laboratory electronic systems as a Senior QC Systems Technical Specialist. This role involves maintaining master data, troubleshooting issues, implementing system improvements, and ensuring compliance with SOPs, GMP, and Data Integrity...

  • Middleware Technical Operations Specialist

    2 weeks ago

    Hatfield, Hertfordshire, United Kingdom Computacenter (UK) Ltd Full time

    Job Title: Middleware Technical Operations SpecialistWe are seeking an experienced Middleware Technical Operations Specialist to join our team in supporting major customers. The ideal candidate will have a strong background in Middleware technologies, excellent troubleshooting skills, and the ability to make key technical decisions.Key...

  • Middleware Technical Operations Specialist

    2 weeks ago

    Hatfield, Hertfordshire, United Kingdom Computacenter (UK) Ltd Full time

    Job Title: Middleware Technical Operations SpecialistWe are seeking an experienced Middleware Technical Operations Specialist to join our team in supporting major customers. The ideal candidate will have a strong background in Middleware technologies, excellent troubleshooting skills, and the ability to make key technical decisions.Key...

  • Middleware Technical Operations Specialist

    3 weeks ago

    Hatfield, Hertfordshire, United Kingdom Computacenter (UK) Ltd Full time

    Job Title: Middleware Technical Operations SpecialistWe are seeking an experienced Middleware Technical Operations Specialist to join our team in supporting major customers. The ideal candidate will have a strong background in Middleware technologies and excellent troubleshooting skills.Key Responsibilities:Design, develop, and deploy Middleware...

  • Middleware Technical Operations Specialist

    3 weeks ago

    Hatfield, Hertfordshire, United Kingdom Computacenter (UK) Ltd Full time

    Job Title: Middleware Technical Operations SpecialistWe are seeking an experienced Middleware Technical Operations Specialist to join our team in supporting major customers. The ideal candidate will have a strong background in Middleware technologies and excellent troubleshooting skills.Key Responsibilities:Design, develop, and deploy Middleware...

  • Middleware Technical Operations Specialist

    2 weeks ago

    Hatfield, Hertfordshire, United Kingdom Computacenter (UK) Ltd Full time

    Job Title: Middleware Technical Operations SpecialistWe are seeking an experienced Middleware Technical Operations Specialist to join our team, supporting major customers and delivering proactive management and maintenance of core technologies.The Middleware Technical Operations service ensures contracted service availability and is backed by service level...

  • Middleware Technical Operations Specialist

    2 weeks ago

    Hatfield, Hertfordshire, United Kingdom Computacenter (UK) Ltd Full time

    Job Title: Middleware Technical Operations SpecialistWe are seeking an experienced Middleware Technical Operations Specialist to join our team, supporting major customers and delivering proactive management and maintenance of core technologies.The Middleware Technical Operations service ensures contracted service availability and is backed by service level...

  • Technical Engineering Writer

    2 weeks ago

    Hatfield, Hertfordshire, United Kingdom Ocado Group Full time

    About the RoleWe are seeking an exceptional Technical Author to join our team in developing the hardware behind our Robotic Pick system. As a key member of our team, you will be responsible for creating high-quality technical documentation, including operation and maintenance manuals, component maintenance manuals, install manuals, and troubleshooting...

  • Technical Engineering Writer

    2 weeks ago

    Hatfield, Hertfordshire, United Kingdom Ocado Group Full time

    About the RoleWe are seeking an exceptional Technical Author to join our team in developing the hardware behind our Robotic Pick system. As a key member of our team, you will be responsible for creating high-quality technical documentation, including operation and maintenance manuals, component maintenance manuals, install manuals, and troubleshooting...

  • ServiceNow Technical Delivery Specialist

    6 days ago

    Hatfield, Hertfordshire, United Kingdom Computacenter AG & Co. oHG Full time

    ServiceNow Technical Delivery ConsultantAbout the RoleWe are seeking a highly skilled ServiceNow Technical Delivery Consultant to join our ServiceNow Operations team. As a Technical Consultant, you will be responsible for configuring and supporting IT Service Management systems, ensuring the delivery of high-quality services to our customers.Key...

  • ServiceNow Technical Delivery Specialist

    6 days ago

    Hatfield, Hertfordshire, United Kingdom Computacenter AG & Co. oHG Full time

    ServiceNow Technical Delivery ConsultantAbout the RoleWe are seeking a highly skilled ServiceNow Technical Delivery Consultant to join our ServiceNow Operations team. As a Technical Consultant, you will be responsible for configuring and supporting IT Service Management systems, ensuring the delivery of high-quality services to our customers.Key...

  • Technical Sales Specialist

    1 month ago

    Hatfield, Hertfordshire, United Kingdom Mitsubishi Electric Full time

    About UsMitsubishi Electric is a leading global manufacturer of electrical and electronic products, with a strong commitment to innovation and customer satisfaction.Job SummaryWe are seeking a highly skilled Technical Sales Specialist to join our team, providing market-leading pre-sale technical support to our customers.Key ResponsibilitiesProvide expert...

  • Technical Sales Specialist

    1 month ago

    Hatfield, Hertfordshire, United Kingdom Mitsubishi Electric Full time

    About UsMitsubishi Electric is a leading global manufacturer of electrical and electronic products, with a strong commitment to innovation and customer satisfaction.Job SummaryWe are seeking a highly skilled Technical Sales Specialist to join our team, providing market-leading pre-sale technical support to our customers.Key ResponsibilitiesProvide expert...

  • Technical Presales Engineer

    4 weeks ago

    Hatfield, Hertfordshire, United Kingdom Mitsubishi Electric Full time

    About UsMitsubishi Electric is a leading global manufacturer of electrical and electronic products, with a commitment to innovation and customer satisfaction. Our company is dedicated to providing high-quality products and services that meet the needs of our customers.Job SummaryWe are seeking a highly skilled Technical Presales Engineer to join our team. As...

  • Technical Presales Engineer

    4 weeks ago

    Hatfield, Hertfordshire, United Kingdom Mitsubishi Electric Full time

    About UsMitsubishi Electric is a leading global manufacturer of electrical and electronic products, with a commitment to innovation and customer satisfaction. Our company is dedicated to providing high-quality products and services that meet the needs of our customers.Job SummaryWe are seeking a highly skilled Technical Presales Engineer to join our team. As...