Food and Beverage Operations Manager

2 weeks ago

Godstone, Surrey, United Kingdom Godstone Farm Full time
Job Description

Godstone Farm is seeking a highly skilled and experienced Food and Beverage Supervisor to join our team. As a key member of our operations team, you will be responsible for delivering exceptional customer service, managing our front-of-house areas, and ensuring the highest standards of food quality, presentation, and cleanliness.

Main Responsibilities
  • Manage the day-to-day running of our 180-cover restaurant operation, ensuring seamless service delivery on peak days.
  • Lead from the front in service delivery, setting the tone for our team and driving a culture of excellence.
  • Ensure compliance with food safety regulations and drive cleaning standards in our front-of-house areas.
  • Act as project champion for new initiatives and events within the F&B remit.
Customer Focus
  • Serve good quality food in a clean and welcoming environment, prioritizing the needs of our visitors.
  • Lead by example to ensure the highest level of service delivery to both internal and external customers.
  • Develop and motivate the team to deliver service excellence, focusing on visitor satisfaction and loyalty.
Team Management
  • Recruit, induct, train, supervise, and coach team members to achieve their full potential.
  • Address performance issues with team members in a timely and appropriate manner.
  • Manage the department's rota, ensuring adequate staff numbers to meet forecasts and business needs.
Financial Management
  • Develop a sound understanding of the commercial aspect of the Food and Beverage department and the wider farm.
  • Maintain an awareness of the financial position of all outlets, proactively driving spend per head, revenue, and profit.
  • Deputise for the F&B Manager in planning, placing, and controlling stock orders.
  • Remain within agreed operational budget costs by regularly reviewing key indicators and account information.

We are looking for a highly motivated and experienced individual who is passionate about delivering exceptional customer service and driving business growth. If you have a proven track record in food and beverage management, excellent leadership skills, and a passion for customer satisfaction, we would love to hear from you.

Key Attributes:

  • A passion for delivering high-quality food and beverage offerings.
  • A clear understanding and desire to contribute to the commercial success of the Food and Beverage area.
  • Awareness of customers' perceptions and expectations.
  • The ability to recruit, train, motivate, and manage a team effectively.
  • A recognition for the importance of health and safety for all visitors and staff.

Experience & Qualifications:

  • Level 3 Supervising Food Safety is desirable but training to achieve this can be provided.
  • Experience as an F&B Supervisor or Assistant Manager working in a high-quality restaurant/establishment.
  • Experience of a multi-site operation is highly advantageous.
  • Ideally experience of food operations in the kitchen and front of house.
  • Great organisational and communication skills.
  • Experience of forecasting for stock control/ordering.
  • Proven leadership abilities.
  • Ability to keep calm under pressure.
  • Excellent knowledge, enthusiasm, and understanding of the food industry.
  • Customer-oriented mindset with proven experience of leading a team in a customer-facing environment.

This is a full-time role which will involve weekends, bank holidays, and evening work. The job holder is required to be flexible with their working hours in line with the demands of the business.

  • Food and Beverage Operations Manager

    3 weeks ago

    Godstone, Surrey, United Kingdom Godstone Farm Full time

    Job DescriptionGodstone Farm is seeking a highly motivated and experienced Food and Beverage Supervisor to join our team. As a key member of our operations team, you will be responsible for delivering exceptional customer service, managing our front-of-house areas, and ensuring the highest standards of food safety and quality.Main ResponsibilitiesManage the...

  • Food and Beverage Team Leader

    3 weeks ago

    Godstone, Surrey, United Kingdom Godstone Farm Full time

    Food and Beverage SupervisorAt Godstone Farm, we're looking for a skilled Food and Beverage Supervisor to join our team. As a key member of our hospitality team, you'll be responsible for ensuring that our visitors have a memorable dining experience. With over 40 years of experience in making memories, we're committed to providing exceptional service and...

  • Food and Beverage Team Leader

    2 weeks ago

    Godstone, Surrey, United Kingdom Godstone Farm Careers Full time

    About the Role:The Food and Beverage Supervisor (Front of House) is a key position at Godstone Farm Careers, responsible for delivering a high-quality food offering in a fast-paced environment. This role involves leading the visitor-facing side of catering and special event operations across the Farm Park, including the Restaurant, Café, Grab and Go kiosks,...

  • Food and Beverage Server

    1 month ago

    Godstone, Surrey, United Kingdom PCP - South East Full time

    About PCP - South EastWe are a leading hospitality company that prides itself on delivering exceptional customer experiences. Our team of professionals is dedicated to providing top-notch service and creating a welcoming atmosphere for our guests.Job SummaryWe are seeking a skilled and enthusiastic Waiting Staff member to join our team at PCP - South East....

  • Food and Beverage Server

    1 month ago

    Godstone, Surrey, United Kingdom PCP - South East Full time

    About PCP - South EastWe are a leading hospitality company that prides itself on delivering exceptional customer experiences. Our team of professionals is dedicated to providing top-notch service and creating a welcoming atmosphere for our guests.Job SummaryWe are seeking a skilled and enthusiastic Waiting Staff member to join our team at PCP - South East....

  • Food and Beverage Supervisor

    2 weeks ago

    Godstone, Surrey, United Kingdom Godstone Farm Full time

    Lead the Front of House Team at Godstone FarmAs a Food and Beverage Supervisor, you will be responsible for ensuring the highest standards of customer service and food quality in our award-winning farm restaurant. With over 40 years of experience in making memories for families, Godstone Farm is a unique and exciting place to work.Key responsibilities...

  • Front of House Supervisor

    1 month ago

    Godstone, Surrey, United Kingdom Godstone Farm Full time

    Job Title: Food and Beverage SupervisorJob Summary:We are seeking a highly motivated and experienced Food and Beverage Supervisor to join our team at Godstone Farm. As a Food and Beverage Supervisor, you will be responsible for leading the front-of-house operations, ensuring exceptional customer service, and maintaining high standards of food quality and...

  • Front of House Supervisor

    1 month ago

    Godstone, Surrey, United Kingdom Godstone Farm Full time

    Job Title: Food and Beverage SupervisorJob Summary:We are seeking a highly motivated and experienced Food and Beverage Supervisor to join our team at Godstone Farm. As a Food and Beverage Supervisor, you will be responsible for leading the front-of-house operations, ensuring exceptional customer service, and maintaining high standards of food quality and...

  • Service Manager

    1 month ago

    Godstone, Surrey, United Kingdom Mitchells & Butlers Full time

    About the RoleWe are seeking a skilled and experienced Shift Supervisor to join our team at Premium Country Pubs. As a Shift Supervisor, you will be responsible for leading a team of staff and ensuring that our guests receive exceptional service and a warm welcome.Key ResponsibilitiesLead a team of staff and provide guidance and support to ensure excellent...

  • Service Manager

    1 month ago

    Godstone, Surrey, United Kingdom Mitchells & Butlers Full time

    About the RoleWe are seeking a skilled and experienced Shift Supervisor to join our team at Premium Country Pubs. As a Shift Supervisor, you will be responsible for leading a team of staff and ensuring that our guests receive exceptional service and a warm welcome.Key ResponsibilitiesLead a team of staff and provide guidance and support to ensure excellent...

  • Customer Service Ambassador

    2 weeks ago

    Godstone, Surrey, United Kingdom PCP - South East Full time

    About the Role:As a Waiting Staff member at PCP - South East, you will be the face of our hospitality, providing an exceptional experience for our guests. Your passion for delivering outstanding service will shine through in every interaction, making our guests feel valued and cared for.Your Key Responsibilities:• Greet and serve our guests with a warm and...

  • Junior Kitchen Manager

    4 weeks ago

    Godstone, Surrey, United Kingdom Mitchells & Butlers Full time

    About the RoleWe are seeking a talented and ambitious Junior Sous Chef to join our team at the Bell. As a key member of our kitchen team, you will be responsible for delivering exceptional food quality and service to our guests.Key ResponsibilitiesLead a section of the kitchen team, ensuring seamless service delivery and high-quality food...

  • Catering Support Worker

    3 weeks ago

    Godstone, Surrey, United Kingdom Anchor Hanover Full time

    About the RoleWe are seeking a skilled Catering Assistant to join our team at Oakleigh in Godstone. As a Catering Assistant, you will be responsible for delivering a high-quality catering service to our residents, ensuring that all meals are prepared and presented to the highest standards.Key ResponsibilitiesPrepare and cook meals for residents, adhering to...

  • Highway Project Engineer

    2 weeks ago

    Godstone, Surrey, United Kingdom Randstad Construction and Property Full time

    About the Role:As a Highway Project Engineer with Randstad Construction and Property, you will play a crucial role in ensuring the successful execution of major highway works on the M25. Your responsibilities will include:• Overseeing all aspects of construction, from setting out and surveying to managing contractors and subcontractors.• Leading site...

  • Catering Assistant

    4 weeks ago

    Godstone, Surrey, United Kingdom Anchor Hanover Full time

    Job Title: Catering AssistantReporting into the Chef Manager, the Catering Assistant will be responsible for delivering a high-quality catering service that meets the health, safety, and hygiene requirements of our residents.Key Responsibilities:Ensure the provision of a safe and healthy food environment for residents.Comply with food safety and hygiene...

  • Catering Assistant

    4 weeks ago

    Godstone, Surrey, United Kingdom Anchor Hanover Full time

    Job Title: Catering AssistantReporting into the Chef Manager, the Catering Assistant will be responsible for delivering a high-quality catering service that meets the health, safety, and hygiene requirements of our residents.Key Responsibilities:Ensure the provision of a safe and healthy food environment for residents.Comply with food safety and hygiene...

  • Executive Chef Assistant

    4 weeks ago

    Godstone, Surrey, United Kingdom Mitchells & Butlers Full time

    About the RoleWe are seeking a talented and ambitious Junior Sous Chef to join our team at the Bell. As a key member of our kitchen team, you will be responsible for delivering exceptional food quality and service to our guests.Key ResponsibilitiesLead a section of the kitchen team to ensure seamless service deliveryDevelop and implement menu ideas to drive...

  • Sous Chef Trainee

    4 weeks ago

    Godstone, Surrey, United Kingdom Mitchells & Butlers Full time

    About the RoleWe are seeking a talented and ambitious Junior Sous Chef to join our team at the Bell. As a key member of our kitchen team, you will be responsible for delivering exceptional food quality and service to our guests.Key ResponsibilitiesLead a section of the kitchen team to ensure seamless service deliveryDevelop and implement menu ideas to drive...

  • Christmas Kitchen Assistant

    1 month ago

    Godstone, Surrey, United Kingdom The Bell Full time

    Unlock Your Culinary Potential at The BellNo CV? No problem! Our mobile-friendly application process makes it easy to apply. Simply take 2 minutes to complete our form, and we'll get to know you.As a Part Time Christmas Chef at The Bell, you'll be the mastermind behind our menu, crafting dishes that delight our guests. You'll thrive in a team environment,...

  • Catering Assistant

    15 hours ago

    Godstone, Surrey, United Kingdom Anchor Hanover Full time

    At Anchor, we're seeking a skilled Catering Assistant to join our team at Oakleigh in Godstone. In this role, you'll work closely with the Chef Manager to deliver a high-quality catering service that meets the needs of our residents.Key Responsibilities:Deliver a quality catering service in line with health, safety, and hygiene requirements.Comply with food...