Claims Operations Specialist

4 weeks ago


Bolton, Bolton, United Kingdom Davies Group Full time

About Davies Group


We are a dynamic organization that prioritizes people and fosters a culture of collective success. Our team is comprised of skilled professionals who share a passion for delivering exceptional results.


Salary: £35,000 - £40,000 per annum


As a Property Claims Manager at Davies Group, you will play a pivotal role in ensuring seamless case management and customer satisfaction. This exciting opportunity is based in Bolton, where you will have the chance to grow your career in a supportive environment.


About the Role


Key responsibilities include:



  • Managing caseloads to meet Service Level Agreements (SLAs)
  • Handling customer interactions with professionalism and courtesy
  • Coordinating with suppliers to drive cases to settlement efficiently
  • Maintaining accurate records and adhering to governance guidelines

Requirements


To succeed in this role, you will need:



  • Relevant claims experience, preferably in property claims management
  • Excellent customer service skills, with a focus on treating customers fairly
  • Strong time management and organizational abilities
  • Able to work effectively in a team environment

What We Offer


At Davies Group, we value our employees' growth and well-being. Our comprehensive benefits package includes:



  • A competitive salary range of £35,000 - £40,000 per annum
  • 25 days of vacation, plus up to 5 additional days each year
  • Access to exclusive discounts through our Reward Platform
  • Ongoing learning and development opportunities
  • A collaborative and inclusive work environment

Our Values


We believe in fostering a culture of innovation, teamwork, and adaptability. Our core values are:



  • DYNAMIC: We adapt quickly to change and embrace new ideas
  • INNOVATIVE: We strive for creative solutions and entrepreneurial spirit
  • SUCCEED TOGETHER: We celebrate diverse perspectives and collaboration
  • CONNECTED: We unite under a shared mission, making a positive impact


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