Claims Operations Specialist
4 weeks ago
About Davies Group
We are a dynamic organization that prioritizes people and fosters a culture of collective success. Our team is comprised of skilled professionals who share a passion for delivering exceptional results.
Salary: £35,000 - £40,000 per annum
As a Property Claims Manager at Davies Group, you will play a pivotal role in ensuring seamless case management and customer satisfaction. This exciting opportunity is based in Bolton, where you will have the chance to grow your career in a supportive environment.
About the Role
Key responsibilities include:
- Managing caseloads to meet Service Level Agreements (SLAs)
- Handling customer interactions with professionalism and courtesy
- Coordinating with suppliers to drive cases to settlement efficiently
- Maintaining accurate records and adhering to governance guidelines
Requirements
To succeed in this role, you will need:
- Relevant claims experience, preferably in property claims management
- Excellent customer service skills, with a focus on treating customers fairly
- Strong time management and organizational abilities
- Able to work effectively in a team environment
What We Offer
At Davies Group, we value our employees' growth and well-being. Our comprehensive benefits package includes:
- A competitive salary range of £35,000 - £40,000 per annum
- 25 days of vacation, plus up to 5 additional days each year
- Access to exclusive discounts through our Reward Platform
- Ongoing learning and development opportunities
- A collaborative and inclusive work environment
Our Values
We believe in fostering a culture of innovation, teamwork, and adaptability. Our core values are:
- DYNAMIC: We adapt quickly to change and embrace new ideas
- INNOVATIVE: We strive for creative solutions and entrepreneurial spirit
- SUCCEED TOGETHER: We celebrate diverse perspectives and collaboration
- CONNECTED: We unite under a shared mission, making a positive impact
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