Adult Learning Growth Specialist
7 days ago
We are seeking an exceptional Adult Learning Growth Specialist to support the implementation of our adult learning provision at Oaklands College. As we enter a transformative period in our history, this role will play a vital part in driving growth and enhancing customer engagement.
The successful candidate will have a proven track record in delivering high-quality customer engagement with prospective students, as well as engaging with referral sources such as JCPs, charities, and employers. They will provide advice and guidance to individuals and lead the development of the adult learning enrolment process across Hertfordshire.
This role will involve coordinating and managing learner enrolments to ensure efficient and responsive onboarding of adult learners. Building relationships with these individuals during their programme to provide ongoing support and advice throughout their learning journey is also crucial.
The ideal candidate should be comfortable with handling volumes of enrolments and completing documentation to comply with funding rules. Strong communication and customer service skills are essential for success in this role.
Key Responsibilities:
- Engage with learner and referral sources to drive customer acquisition and growth
- Provide expert advice and guidance to individuals to support informed decision-making
- Develop and implement effective strategies to enhance learner experience and retention
- Coordinate and manage learner enrolments to ensure seamless onboarding
- Foster strong relationships with learners and stakeholders to deliver exceptional customer service
What We Offer:
- A competitive salary of £26,000 - £28,000 per annum, depending on experience and qualifications
- A comprehensive benefits package, including automatic entry into the Local Government pension scheme, life insurance, generous annual leave, and family-friendly policies
- Excellent opportunities for professional growth and development through mentorship and coaching
- A cycle scheme and discounted gym membership
- Subsidised onsite restaurant and free parking
Oaklands College offers a dynamic and supportive environment that fosters innovation and collaboration. If you are a motivated and results-driven individual who is passionate about driving growth and customer engagement, we encourage you to apply for this exciting opportunity.
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