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Mobile Retail Makeup Artist

2 months ago


London, Greater London, United Kingdom Trinny London Full time
About Trinny London

We are a leading beauty brand that is changing the face of makeup and demystifying skincare. Founded in 2017 by Trinny Woodall, we are one of Europe's fastest-growing beauty brands, generating millions of sales and building a talented and motivated team to support our growth.

Job Summary

We are seeking a skilled and passionate Retail Makeup Artist to join our UK-wide mobile artistry team. As a key member of our team, you will be responsible for delivering exceptional customer service, providing personalized consultations, and promoting our award-winning products.

Key Responsibilities
  • Travel across the UK to support pop-ups and new stores, as well as our current stores
  • Greet all customers on the counter and offer exceptional customer service by understanding customer needs and offering appropriate support and guidance
  • Provide personalized consultative approaches to all customers, ensuring that you're offering additional beauty services such as the Trinny London Match2Me experience and appointments where possible
  • Demonstrate and recommend products to achieve desired looks and address individual concerns
  • Conduct pre-booked customer makeup appointments
  • Meet and exceed sales targets by actively promoting and selling makeup and skincare products
  • Upsell and cross-sell related beauty and skincare items to maximize sales opportunities
  • Collaborate with the team to achieve overall sales goals
  • Ensure the makeup section is well-organized, clean, and visually appealing
  • Implement and maintain attractive displays to highlight featured products and promotions
  • Keep makeup tools and workstations clean and sanitized to meet health and safety standards
Requirements
  • Based within commutable distance to one of our London stores (Bond Street, Liberty, or Brent Cross)
  • Experience in a retail position within beauty or cosmetics
  • Passionate for makeup and skincare
  • Experience with customer relationship management and data capture targets
  • Adaptable and confident with an ever-changing, fast-paced and high-pressured environment
  • Positive and can-do attitude
  • Comfortable and motivated by working towards and exceeding targets and KPIs
  • Punctual and flexible to work retail hours, including bank holidays and weekends
  • Personable with a customer-centric mindset
What We Offer
  • 28 days holiday inclusive of bank holidays (pro-rata)
  • Welcome Trinny London Starter Stack
  • Company discount for yourself (50%) and your friends and family (40%) after 3 month probation
  • Competitive commission structure
  • Pension Scheme
  • Enhanced family friendly packages
  • Bookado (activity membership service)
  • T-Parties = summer and festive celebrations
  • Rewards and Recognition Scheme (awarding length of service with gifts, vouchers and additional annual leave)
Equal Opportunities

We celebrate diversity in our customers, our products, and the teams we build. We champion inclusivity and want everyone to be the best versions of themselves.

We're committed to equal opportunities and welcome people from all backgrounds, with their unique perspectives, ideas and experiences.