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Senior Account Manager/Senior Account Executive
2 months ago
This is a challenging and target-driven position that oversees the planning and execution of our business operations for one of our key clients. The role involves working on an account that deploys a trained workforce to demonstrate and sell a product in various retail channels, leveraging our proprietary technology for data-informed business decisions.
Key Responsibilities:
- Ensure campaign execution output is executed as planned and client expectations are exceeded.
- Manage accuracy in store planning and scheduling, diligently addressing issues from trade and working with clients to find and communicate solutions.
- Work closely with clients to effectively manage planning and scheduling of stores and store issues.
- Manage overall campaign target tracking (planned vs. actual) and advise on store selection based on previous performance.
- Prepare and distribute work schedules to the workforce, ensuring timely and accurate delivery.
- Coordinate with relevant departments to adjust schedules as needed.
- Monitor payroll enquiries and respond to queries and resolve issues with assistance of the Senior Account Manager/Finance Director.
About You
We are looking for a highly presentable and detail-oriented individual with a minimum of 2 years of experience in a similar role in a staffing agency/brand experience agency and/or field marketing agency. The ideal candidate will have experience in working in Operational/Client Services/Account Management teams and possess excellent communication and interpersonal skills.
Requirements:
- Minimum of 2 years of experience in a similar role.
- Highly presentable and detail-oriented individual.
- Excellent communication and interpersonal skills.
- Aptitude for system processes, development, and compliance management of online databases.
- Intermediate to advanced use of Microsoft Excel and strong initiative for self-learning.
- Fluency in Microsoft PowerPoint for building client-facing presentation decks.
- High level of written English and eye for detail in producing internal and external copy.
- Excellent attention to detail and meticulous personal admin.
About Ted Experience
Ted Experience is a bespoke workforce solutions provider that optimizes staffing, technology, and processes to deliver exceptional results with minimal hassle. We simplify everything from recruitment and training to deployment and management, ensuring our clients can focus on their core business while we handle the intricacies of workforce management.
What We Offer:
- Defined KPIs and bonus structure.
- Competitive basic salary.
- Gym membership.
- Premium healthcare package.
- 28 days holiday (inc. bank holidays).
- A supportive senior leadership team.
- A business environment focused on your growth vision to match your ambitions.
- A great work and play culture.
- Independently owned and run by the senior team.
- A familial vibe where you can truly be yourself with no politics & no bullshit.
