Counter Service Staff
3 weeks ago
In the heart of Sofra Cambridge, we're seeking a talented individual to join our team as a Counter Staff member. As a key part of our front-of-house team, you'll be responsible for delivering exceptional customer service and ensuring a warm and welcoming experience for our guests.
Key Responsibilities:
- Provide exceptional customer service, responding to guest inquiries and resolving any issues in a timely and professional manner.
- Operate our Toast POS system with ease, taking food orders and expediting food to our guests.
- Prepare and serve house-made beverages and espresso drinks, ensuring a high level of quality and presentation.
- Maintain a clean and organized cafe area, adhering to our high standards of cleanliness and sanitation.
Requirements:
- Availability to work at least 3 shifts per week, including weekends and holidays.
- Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
- Passion for delivering exceptional customer service and a commitment to providing a warm and welcoming experience for our guests.
- Ability to multitask and work in a fast-paced environment, with a strong attention to detail and a positive attitude.
What We Offer:
- Competitive hourly pay with tips.
- Opportunities for educational and professional development, including wine and beverage training and Mediterranean diet education.
- Employee discounts at our sister businesses—Oleana, Sofra, Sarma and Siena Farms.
- Free meal per shift.
- Partially subsidized health insurance, and group rates on dental and vision benefits.
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