Customer Service Advisor

12 hours ago


Caerphilly, United Kingdom PHS Group Limited Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Advisor. As a key member of our contact centre team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide accurate and helpful information to customers via phone, email, and other communication channels
  • Work collaboratively with internal teams to resolve customer issues and improve overall customer experience
  • Meet or exceed customer satisfaction targets and quality standards
  • Participate in ongoing training and development to improve skills and knowledge
What We Offer
  • A competitive salary of £15,500 per annum
  • A comprehensive training program to develop your skills and knowledge
  • A supportive and collaborative team environment
  • Opportunities for career advancement and professional growth
  • A range of employee benefits, including 23 days holiday, buy/sell holiday scheme, and free parking
About phs Group Limited

phs Group Limited is a leading provider of hygiene services in the UK, Spain, and Ireland. We pride ourselves on our diverse workforce and commitment to creating an inclusive environment for all staff. We are dedicated to providing exceptional customer service and support to our clients, and we are seeking like-minded individuals to join our team.



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