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Service Advisor

2 months ago

Lincoln, Lincolnshire, United Kingdom Evans Halshaw Full time
Job Overview

Evans Halshaw is seeking a highly skilled Service Advisor to join our team. As a Service Advisor, you will play a crucial role in delivering exceptional customer service and ensuring the smooth operation of our service department.

Key Responsibilities
  • Provide top-notch customer service to our valued clients, addressing their queries and concerns in a professional and courteous manner.
  • Work closely with our service technicians to ensure that vehicles are repaired and maintained to the highest standards.
  • Manage service schedules, ensuring that vehicles are serviced and repaired in a timely and efficient manner.
  • Collaborate with our sales team to promote our services and ensure a seamless customer experience.
  • Stay up-to-date with industry developments and best practices to continuously improve our service offerings.
What We Offer
  • A competitive salary of £26,857, plus a £4,800 bonus.
  • A comprehensive benefits package, including pension, critical illness pay, life assurance, and 23 days holiday, plus bank holidays.
  • Exclusive company discounts on used car purchases, leasing deals, and aftersales services.
Requirements
  • A passion for delivering exceptional customer service and a commitment to excellence.
  • Strong communication and interpersonal skills, with the ability to work effectively with customers, colleagues, and external partners.
  • Proven experience in a customer-facing role, preferably in the automotive industry.
  • A keen eye for detail and the ability to multitask in a fast-paced environment.