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Retail Store Manager
2 months ago
As a key member of our retail team, you will play a vital role in driving sales, delivering exceptional customer service, and achieving commercial and operational excellence in our Manchester, Trafford Centre store.
Key Responsibilities:- Store Operations: Support the Store Manager in overseeing the day-to-day running of the store, ensuring a seamless customer experience and maintaining high standards of visual merchandising.
- Sales and Profitability: Identify opportunities to drive sales and maximize profitability, working closely with the team to achieve targets and exceed business goals.
- Team Development: Inspire and motivate the team to deliver exceptional service through regular training and coaching, fostering a positive and inclusive store environment.
- Recruitment and Performance: Support with recruitment and conduct performance reviews, ensuring the team is equipped to meet the needs of our customers.
- Deputising: Deputise for the Store Manager in their absence, taking charge of the store and ensuring continuity of service.
- Experience: Previous retail management experience at a similar level, with a proven track record of increasing overall business performance.
- Skills: Strong commercial product management skills, with a passion for premium or luxury product. Ability to work under pressure and thrive in a fast-paced retail environment.
- Benefits: Seasonal business wear allowance, generous employee discount, rewarding bonus and commission structures, wellbeing and financial support through our Employee Assistance Programme, fitness discounts, family-friendly policies, 25 days annual leave, employee referral scheme, and career development opportunities.
We are committed to creating an inclusive and diverse work environment, where everyone has the opportunity to thrive. We welcome applications from candidates who share our values and are passionate about delivering exceptional customer service.