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Data Insights Strategist

1 month ago


London, Greater London, United Kingdom END. Full time

At END., we're looking for a talented Insights & Analytics Lead to join our team. As a key member of our analytics team, you'll be responsible for driving actionable insights from our data sources through reporting, analytics, and research.

Key Responsibilities

  • Ensure all business functions are kept aware and informed of relevant insights and analytics.
  • Lead on customer-based insights.
  • Highlight and promote the importance of effective analytics implementation and measurement for all new site functionality and initiatives.
  • Drive and maintain a customer-led mentality.
  • Respond to a fast-paced and changing environment.
  • Drive ongoing site optimisation strategies.
  • Manage and develop external relationships and third parties.
  • Manage and maintain internal relationships with Directors, Heads of, and Senior Managers.
  • Support digital, customer, and research activities.
  • Support the development of the Product roadmap to enhance the consumer experience and achieve business goals.

Requirements

  • Experience of Google Analytics or similar web analytics tool, SQL, Tableau or similar BI tool.
  • A passion for insight and analytics and an understanding of how data can be exploited to drive competitive advantage.
  • Strong experience analysing digital and customer-level data.
  • Excellent communication/presentation skills and the ability to convert and communicate data to a wide range of audiences.
  • The ability to identify and understand complex business challenges and opportunities.
  • Demonstrate skills to build and maintain strong relationships across the business.
  • Experience managing external partners and third-party suppliers.
  • Advanced Excel skills.
  • A consumer-oriented focus.
  • A good understanding of data science or statistics.
  • Educated to a degree level, ideally in mathematics, statistics, economics, management sciences, or similar.
  • Previous line management experience.
  • Experience with R, Python tool.
  • Excellent data visualisation skills.

What we can offer you

  • Generous staff discount and staff sales.
  • 33 days holidays (including bank holidays and birthday day off).
  • Access to Employee Assistance Programme.
  • Company pension scheme.
  • Opportunities for professional development and career progression.
  • Cycle-to-work scheme.
  • Eye-test vouchers.

We're a positive and collaborative team that's passionate about delivering a first-class customer experience. If you're dedicated to driving business success through data-driven insights, we'd love to hear from you.