Senior Engineering Specialist

3 days ago


Swansea, City and County of Swansea, United Kingdom SmartPro Full time
About SmartPro

We are a leading provider of innovative engineering solutions, dedicated to delivering exceptional products and services to our customers.

As a Technical Engineer at SmartPro, you will play a crucial role in supporting experienced engineers and ensuring smooth departmental operations.

The successful candidate will have strong communication and numeracy skills, with the ability to analyse and interpret technical data. Familiarity with integrated software packages (Excel, Word) is also essential.

This full-time position offers a competitive salary of £40,000 - £50,000 per annum, plus benefits such as free on-site parking, a 4-day work week, corporate workwear, and social opportunities.

Key Responsibilities
  • Act as the primary technical contact for customer-specific queries, managing enquiries and ensuring timely resolution of customer concerns.
  • Lead new business enquiries through a structured system, including feasibility assessment, quotation, and sample submission.
  • Analyse and interpret technical information to generate and address in-house requirements.
  • Collaborate with team members to design, develop, and test technical solutions aligned with business requirements.
  • Maintain regular reporting to management on project status, activities, and accomplishments.
Objectives
  • Design and implement technical solutions to meet business and customer needs.
  • Identify issues and propose solutions to improve processes.
  • Enhance business processes through automation and innovation.
  • Report on project status and contribute to strategic objectives.
Requirements
  • Strong verbal and written communication skills.
  • Numeracy: Ability to analyse and interpret technical data.
  • IT Proficiency: Familiarity with integrated software packages (Excel, Word).
  • Manual Dexterity: Skill in building engineering samples or prototypes.
  • Research: Ability to gather technical information from various sources.

Benefits: Free on-site parking, 4-day work week, corporate workwear, social opportunities.



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