Operations Manager Trainee

3 days ago


Poole, Poole, United Kingdom LUSH Full time
About LUSH

Welcome to Lush, a renowned global company proudly supplying the world with elegant fragrances. Our unique department is made up of around 30 people, including Compounders, Room Managers, Team Leaders, Stock Controllers, Quality Control Specialists, and R&D Project Managers.

The Role:

We are seeking a talented individual to join our team as a Manager in Training. As a key member of our department, you will be responsible for ensuring the smooth operation of our production activities, upholding the highest standards of service and supply, health and safety, and compliance. You will work closely with our management team to maintain an inclusive workplace where employees feel comfortable and engaged.

Responsibilities:
  • Operations - Supervise production-related activities, including orders, shipping, warehousing, and quality control.
  • Planning - Support shift planning and strategies for peak and off-peak hours, ensuring productivity and service levels.
  • Communication - Provide clear and concise communication to all levels and areas of the business.
  • L&D - Ensure company policies and ethics are followed, attend training programs, and recognize individuals or teams that require specific training.
  • H&S - Ensure a safe working environment by monitoring H&S audits, taking corrective action, and maintaining internal policies and SOPs.
  • Compliance - Verify regulatory and compliance requirements are met, ensuring employees work in a safe environment and materials are stored appropriately.
  • People - Support staff management, engagement, and growth, identifying talent and developing performance plans.
  • Service & Supply - Ensure 5* Service & Supply throughout order manufacturing and distribution.
  • Relationships - Build strong relationships within the team, presenting at meetings, and focusing on team morale and engagement.
  • Systems - Gain understanding of department systems to coordinate production set-up and teams.
  • Quality Control - Uphold quality control standards for materials and final products.
  • Projects - Support project work with internal and external teams, executing changes and improving efficiencies.
  • Presentation - Present yourself and the department professionally, maintaining a clean and hygienic factory.
  • Reporting - Assist with reporting and share information with stakeholders.
  • Finance - Manage company funds efficiently, obtaining quotations and contesting internal spends.
  • Environment - Promote Lush's environmental ethos through education and goal setting, inspiring team initiatives.
  • GMP/DRP - Maintain GMP and DRP annually, including areas of responsibility.


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